Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Tatum Ware

Ketchum,ID

Summary

- Dynamic and results-oriented professional with a proven track record at Enoteca, excelling in customer service and effective multitasking. Demonstrated ability to enhance guest experiences, significantly reducing wait times through expert coordination. Skilled in hospitality service expertise and teamwork, adept at fostering positive engagement in high-volume dining settings.

- Professional with solid foundation in youth development and outdoor recreation. Adept at organizing and executing diverse activities that promote personal growth and team spirit. Recognized for reliability and adaptability in dynamic camp settings, fostering supportive and fun atmosphere. Strong skills in conflict resolution and communication make valuable addition to any team.

Overview

4
4
years of professional experience

Work History

Hostess

Enoteca
03.2023 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Seated patrons based on guest preferences and seating availability.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.

Camp Counselor/Babysitter

Allen & Company
07.2024 - 07.2024
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.

Intern at Maxwell Structural Design

Craig Maxwell
06.2021 - 08.2023
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Hostess

Ketchum Grill
07.2020 - 08.2023
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Provided patrons with estimated waiting times during peak service hours.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.

Intern at Interior Design Firm

Jennifer Hoey
06.2022 - 08.2022
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Analyzed problems and worked with teams to develop solutions.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.

Education

High School Diploma -

Santa Clara University
Santa Clara, CA
06-2028

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Detail-oriented
  • Interactive communication skills
  • Greeting guests
  • Payment processing
  • Hospitality service expertise
  • Complaint handling
  • Guest complaint resolution
  • Table bussing
  • Seating arrangements
  • Guest seating
  • High volume dining
  • Problem-solving
  • Time management
  • Positive engagement
  • Child supervision
  • Teamwork and collaboration
  • Quick learner
  • Fast learner

Interests

  • Camping
  • Hiking
  • Playing Sports
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Surfing
  • Running
  • Backpacking
  • Outdoor Recreation
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Adventure Travel
  • Gym Workouts
  • Swimming

Timeline

Camp Counselor/Babysitter

Allen & Company
07.2024 - 07.2024

Hostess

Enoteca
03.2023 - Current

Intern at Interior Design Firm

Jennifer Hoey
06.2022 - 08.2022

Intern at Maxwell Structural Design

Craig Maxwell
06.2021 - 08.2023

Hostess

Ketchum Grill
07.2020 - 08.2023

High School Diploma -

Santa Clara University

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Tatum Ware