Tatum Wilch
Marinette
Summary
Dynamic professional with a strong work ethic and attention to detail, experienced at Fincantieri Marine Group LLC. Proven ability to enhance customer satisfaction and streamline operations. Skilled in artistic design and social media marketing, adept at fostering positive client relations and ensuring compliance with industry standards.
Overview
7
7
years of professional experience
Work History
Painter
Fincantieri Marine Group LLC
07.2025 - Current
- Prepared surfaces for painting by cleaning and sanding to ensure optimal adhesion.
- Applied various types of coatings using brushes, rollers, and spray equipment for diverse marine applications.
- Followed safety protocols and guidelines to maintain a secure work environment while handling hazardous materials.
- Collaborated with team members to execute painting projects efficiently and meet production timelines.
- Conducted quality inspections of painted surfaces to ensure compliance with industry standards and specifications.
- Assisted in training new hires on painting techniques and proper use of tools and safety equipment.
Food Service
Aurora Medical Center
03.2025 - 06.2025
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Handled patient confidentiality, working closely with them and meeting all of their needs.
- Entering order data in a timely manner, staying within the set time frame.
Crew Member
McDonald's
09.2024 - 01.2025
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat visits.
- Operated kitchen equipment efficiently, adhering to safety and quality standards.
- Assisted in inventory management, restocking supplies to maintain operational flow.
- Collaborated with team members to streamline order processing and improve speed of service.
- Adapted quickly to changing priorities during peak hours, enhancing overall team performance.
- Engaged with customers to address inquiries and resolve issues promptly, fostering positive experiences.
- Worked front counter, drive-thru and other areas.
Sales Associate
CosmoProf
07.2021 - 08.2024
- Managed the social media marketing page, handled online transactions, and communicated digitally with customers.
- Assisted customers in product selection, providing knowledgeable recommendations and support.
- Maintained store appearance by organizing merchandise and ensuring displays were visually appealing.
- Processed transactions efficiently, handling cash and electronic payments with accuracy.
- Collaborated with team members to achieve sales goals and enhance customer service experience.
- Trained new associates on product knowledge and store policies to ensure consistent service quality.
- Monitored inventory levels, participating in restocking efforts to maintain optimal product availability.
- Resolved customer inquiries and complaints promptly, fostering positive shopping experiences.
- Implemented promotional strategies to increase foot traffic and drive sales during peak periods.
- Managed returns, exchanges and refunds in accordance with store policy.
Receptionist
Rennes Group
08.2018 - 03.2020
- Greeted visitors and managed reception area to ensure a welcoming environment.
- Answered multi-line phone system, directing calls to appropriate staff members.
- Scheduled appointments and maintained calendar for office personnel, optimizing time management.
- Processed incoming and outgoing mail, ensuring timely distribution of communications.
- Assisted with administrative tasks, including filing and data entry, enhancing office organization.
Education
High School Diploma -
Marinette High School
Marinette, WI2021
Skills
- Strong work ethic
- Attention to detail
- Telephone skills
- Data entry
- Customer/Client relations
- Administrative support
- Multi-line telephone operation
- Documentation and reporting
- Customer service
- Professional telephone demeanor
- Zoom Operation
- Social media savviness
- Artistic design sense
- Computer skills
- Creative writing
Timeline
Painter
Fincantieri Marine Group LLC
07.2025 - Current
Food Service
Aurora Medical Center
03.2025 - 06.2025
Crew Member
McDonald's
09.2024 - 01.2025
Sales Associate
CosmoProf
07.2021 - 08.2024
Receptionist
Rennes Group
08.2018 - 03.2020
High School Diploma -
Marinette High School