Tatum Willamor

Pre-Suit Claims Adjuster II: Alternative Dispute Resolution (April 2023 - Present)

• Responsible to process and respond to timely; NIILS, CRNS, and Appraisal files.
• Investigate and identify claim facts including potential fraud, subrogation, and liability.
• Attend Mediations to negotiate with plaintiff’s counsel for settlement agreements.
• Strategize litigated claims and communicate with defense counsel to determine direction as to manage suit.

Team Lead - Inside Adjusters (August 2022 - April 2023

• Responsible for training new and experienced adjusters both remote and in office for front end during Hurricane Ian from August-April.
• Authorize payments and coverage determination letters.
• Audited files and responded to Department of Insurance Complaints

Inside Adjuster (October 2020 - August 2021)

• Handle complex losses; Large Loss, ALE, Building Codes, Mold, Supplements, Contents, Appraisal, PA and attorney represented claims
• Coordinating in-house vendors for mitigation, restoration, and housing
• Communicate policy decisions with agents and insureds

Claims Manager (August 2021 –April 2022)

• Authorize payment authority requests, coverage letters, and policy questions.
• Run productivity and closure reports
• Authorize coverage decisions on complex losses, engineer reports, and releases

Inside Adjuster

• Review claim documents and enforce proper policy decisions
• Independently manage claim workload