TAMMY TURNER
SVP People Operations
San Antonio,TX
Summary
Strategic and innovative HR and Operations Executive who translates corporate vision and strategy into HR initiatives that improve performance, profitability, and operational excellence. People and culture-first leader who supports the company and top executives with a unique perspective and understanding that people are every organization’s greatest resource. Authentic and values-based influencer able t translates vision and strategy into actionable goals with measurable impact.
Overview
26
26
years of professional experience
Work History
SVP Corporate Adminitration & Facilities
Spurs Sports & Entertainment
San Antonio, TX
01.2019 - 03.2022
- 1.8B professional NBA franchise
- Partnered with the executive leadership team to set the strategic vision for the organization, evaluated new business initiatives, fostered employee engagement, and mobilized talent
- HR & Operations Leadership: Most senior executive, directed 5 verticals within People Operations to include Talent Management, Organizational Development and Training, Benefits and Wellness, Internal communications, and Engagement and HRIS and People Analytics
- Heavy emphasis on leading overall HR and Organizational strategy alignment
- Oversight of two facilities working closely with the VP/General Manager on KPI development and operational excellence and safety compliance
- Responsible for the Corporate Development team and the development of strategic initiatives and future ventures
- Organizational Effectiveness Launch: Included expansive diagnostics, research, and planning for a company-wide solution covering communication plan, training, and on-going support for the successful launch of a strategy and goal setting methodology
- Organization Transformation: Enabled operational change essential to a 10% reduction in HR costs
- Helped to facilitate redesign of core business operations, including 2 franchise closures and 1 fast-track expansion
- Site Planning Due Diligence: Contributed to senior-level site planning and decisions, supporting initial analysis through due diligence and subsequent integration
- Oversaw business impact project team conducting business needs assessment as well as lead People Operations team in assessing HR cultural compatibility and talent impacts.
Vice President People Operations
Spurs Sports & Entertainment
San Antonio, TX
01.2013 - 01.2019
- Transformed HR into a true strategic business partner through constant innovation and improvement
- Championed HR vision while forging sustainable HR infrastructure, systems, processes, and practices
- A substantial part of my focus was partnering with the CEO on leadership development, operationalizing the executive team, developing strategy and goals resulting in streamlined business operations and clear focus across the leadership team
- HRIS Technology: Drove transition from outdated HR systems into a fully integrated HRIS platform
- Instantly improved analysis, reporting, and planning capabilities while streamlining daily HR functions
- Employee Engagement: Introduced proactive employee relations and communications programs to resolve previous labor and management issues and restore the credibility and employee-centric focus of the HR organization
- Career Coaching: Rolled out the company’s first HR shared services center for delivery of internal coaching services
- Workforce Expansion: Managed headcount across the company in order to facilitate the addition of an in-house Creative and Production team - a group of 50 new employees in 3 months
Sr. Director People Operations
Spurs Sports & Entertainment
San Angelo, TX
01.2008 - 01.2013
- Joined new leadership team tasked with revitalizing Spurs Sports & Entertainment following years of instability, internal conflict, and stagnant leadership
- Supported corporate repositioning and helped guide the organization through a culture transformation
- Strategic Planning: Co-facilitated annual strategic planning meetings and process
- Ensured strategic alignment of new business objectives with People Operations while also minimizing business interruptions through execution of workforce integration plans
- Organizational Design: Worked with executive leaders to review organizational structure and future strategic initiatives for alignment
- Proactively proposed changes for leadership growth and stretch assignments for succession purposes
- HR Operations: Consolidated HR functions previously managed by several different departments into a single consolidated organization to manage all generalist affairs
- Trained and supervised 2 HR Generalists.
Director People Operations
Spurs Sports & Entertainment
San Antonio, TX
01.2003 - 01.2008
- Consulted with all department and team leaders to help build workforce plans
- Created staffing models and recruiting strategies to meet each areas unique requirements
- Leadership Development: Integrated 30+leaders to a new leadership program designed to ‘build talent’ internally based on the current strategic direction
- Employee Relations: Introduced proactive employee relations and communications programs to resolve previous labor and management issues and restore the credibility and employee-centric focus of the HR organization
- Workforce Planning: Managed annual review process with each department that allowed for short and long-term staffing assessment reviews.
Chief Accountant & Payroll Administrator
Spurs Sports & Entertainment
San Antonio, TX
01.1996 - 01.2003
- Prepared financial reports, account reconciliations, general ledger entries and managed audit process for all payroll related accounts
- Processed payroll for all cycles company-wide including Players, Hourly Part-Time and Full-Time and Semi-Monthly employees.
Education
MBA Degree -
University of the Incarnate Word
BA Degree - History|Politics
University of the Incarnate Word
Professional in Human Resources (PHR) Certified in DiSC, SLII & Conflict Resolution - undefined
Skills
Business administration
Management information systems
Contract Negotiation
SAP expertise
Purchasing and procurement
Recruitment
Onboarding
Professional Development
Records management
Quality assurance
Workforce improvements
Equal opportunities facilitation
Compensation structuring
Company organization
Recruitment strategies
Payroll coordination
Employee benefits laws
Benefits explanation
Compensation plan development
Strategic planning
Teamwork and Collaboration
Salary data
Vendor relationship management
Benefit auditing
401K experience
Employment law compliance
Global benefit programs administration
Vendor onboarding
Affiliations
Member – Society of Human Resources Management (SHRM)
Board Member – American Cancer Society – 2018-2020
Timeline
SVP Corporate Adminitration & Facilities
Spurs Sports & Entertainment
01.2019 - 03.2022
Vice President People Operations
Spurs Sports & Entertainment
01.2013 - 01.2019
Sr. Director People Operations
Spurs Sports & Entertainment
01.2008 - 01.2013
Director People Operations
Spurs Sports & Entertainment
01.2003 - 01.2008
Chief Accountant & Payroll Administrator
Spurs Sports & Entertainment
01.1996 - 01.2003
MBA Degree -
University of the Incarnate Word
BA Degree - History|Politics
University of the Incarnate Word