Tatyana
Houston,TX
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
3
3
years of professional experience
Work History
Dillards, Sales Associates
Francesca Dosal
Friendswood, Texas
10.2024 - Current
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained cleanliness of store environment including floors, windows, displays.
- Demonstrated product features and benefits for customers' needs.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Attended weekly team meetings to review performance goals and objectives.
Swarovski, Sales Associate
Xochitl Gonzalez
Friendswood, Texas
07.2024 - 09.2024
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained updated knowledge on merchandise through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Encouraged customers to try on different jewelry pieces in store to get a better understanding the value of the merchandise.
- Lifted daily large quantities of shipment items from freight packages that were delivered to store.
Rue 21, Part-Time Sales Manager
Adela Orta
Houston, Texas
07.2022 - 05.2023
- Resolved customer complaints and issues in a timely and professional manner.
- Trained new employees on company policies and procedures to ensure compliance.
- Assisted with scheduling and coordinating shifts for team members.
- Led team of sales associates, maintained store standards, and exceeded sales target goals.
- Lifted large quantities of shipment boxes from freight packages.
- Utilize excellent communication skills to provide exceptional customer service and foster client relationships.
Education
Some College (No Degree) - Behavioral Sciences
San Jacinto College South Campus
Houston, TexasSkills
- Upselling
- Calm demeanor
- Hospitality and accommodation
- Goal tracking
- Effective Communication
- Exceptional customer service
- Conflict resolution
- Listening skills
- Service oriented
- Flexible schedule
Timeline
Dillards, Sales Associates
Francesca Dosal
10.2024 - Current
Swarovski, Sales Associate
Xochitl Gonzalez
07.2024 - 09.2024
Rue 21, Part-Time Sales Manager
Adela Orta
07.2022 - 05.2023
Some College (No Degree) - Behavioral Sciences
San Jacinto College South Campus