High energy, devoted, skilled program manager, relationship builder and business analyst passionate about positively impacting individual and community health programs through education and public awareness. Committed to contributing abilities to public health and community-oriented positions while developing acquired skills and gaining real-world experience. Well-organized and resourceful with a detail-oriented and conscientious approach. Intentional mentor and relationship builder with excellent communication and critical thinking skills.
Work History
Strategic Community Health Initiatives PM
1 Year 8 Months
Blue Cross and Blue Shield of Minnesota | 02.2025 - Current
Led project planning and execution for healthcare initiatives, ensuring alignment with organizational goals.
Managed resource allocation, optimizing utilization across multiple projects simultaneously.
Collaborated with local organizations to enhance outreach, health access and engagement efforts through mobile unit clinic healthcare.
Developed and executed sponsorship strategies to enhance visibility and community engagement and implemented process improvements that enhanced team efficiency and productivity.
Diversity Equity Inclusion Belonging PM
1 Year
Blue Cross and Blue Shield of Minnesota | 02.2024 - 02.2025
Managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Oversaw 14 associate resource groups by managing sponsorship pipelines, cross‑group collaborations, and stakeholder meetings.
Implemented process improvements that enhanced operational efficiency across teams.
Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
Business Analyst
1 Year 3 Months
Blue Cross And Blue Shield MN | 11.2022 - 02.2024
Partner with operations management and key business partners to define, create, identify trends and generate reporting used to accurately monitor, measure, and analyze business performance and key metrics
Analyzed key aspects of business to analyze/evaluate factors driving results and resolve issues impacting business operations and goal achievement
Design, develop and test system business intelligence solution components and functional, visual prototypes with operations management using Microsoft and Power BI tools.
Act as Subject Matter Expert (SME) on special projects and initiatives with role varying depending on project; includes project lead, SME, or contributor
Affordability of Care Program Manager
1 Year
Blue Cross Blue Shield Of Minnesota | 11.2021 - 11.2022
Orchestrated smooth and efficient execution of multiple strategic projects with numerous sub-projects and work streams by collaborating cross-functionally across departments to manage strategic initiatives.
Developed and maintained logistics workflows, procedures, and reports for assessing health initiative outcomes.
Participated in pilot tests and revised programs based on feedback and results and established milestones and objectives based on input from communities and stakeholders.
GHR Graduate Traineeship
4 Months
St. Catherine University Henrietta Schmoll School | 01.2021 - 05.2021
• Worked collaboratively across different departments of St. Catherine University, specifically Residence Life and O’Neill Center, Disability Resources office to create improved guidelines that create higher quality of health and wellness for students that require residence hall accommodations and/or ESA
• Demonstrated cultural fluency by navigating dimensions of wide
spectrum of cultural, economic, gender and sexuality identities as they intersect with the disability identity of each student
• Adopted ecological approach to deepen understanding of how constructed spaces guidelines govern norms within those spaces and create barriers for students with disabilities.
• Leveraged AIM Housing Module and Database to input and compile data collection gathered from various sources using Excel and Microsoft Office
Program Development Specialist
1 Year 8 Months
Center For Women, St. Catherine University | 09.2019 - 05.2021
Recruit and engage with students to share resources and work on issues of race, class, gender and other differences
Support process of long-term and short-term programs and events coordinated by Center for Women
Plan and develop activities related to a community project, 'A Safe Space' to engage black students, faculty, and staff to create a sense of community and mentorship on campus through networking, social activities, and meaningful discussions.
Spoke with community leaders and on-campus department associates to expand community engagement and program outreach
Phillips Scholar & Program Developer
2 Years 1 Month
Jay & Rose Phillips Family Foundation Of Minnesota | 07.2018 - 08.2020
Designed and implemented service project dedicated to address achievement gap in Minnesota communities
Executed and organized “Empowered to Move Forward,” which is a self-initiated service project designed for Women’s Advocates, domestic violence homeless shelter for women and children
Managed budget of $500 and advocated for program donations and supplies to carry out program activities
Participated in regular meetings and trainings with Phillips Scholars network/cohort to share ideas and resources as service projects were in design phase for community development.
Resident Advisor
2 Years 9 Months
St. Catherine University | 04.2017 - 01.2020
Advised and provided ongoing support to residents experiencing issues pertaining to personal well-being and academic success
Managed budget of over $400 to plan and implement over 12 social, educational, and recreational programs for dormitory of 40 residents.
Assisted residents with transitioning into new living learning environment e.g., Global Perspectives, Healthy Living, Emerging Scholars, and maintained strong relationships with residents.
Facilitated community floor meetings to discuss concerns, review complaints, and convey information about school and residential policy changes.
Provided swift and knowledgeable emergency support in line with campus crisis protocols.
America Reads Student Coordinator
2 Years 10 Months
Community Work And Learning, St. Catherine University | 10.2016 - 08.2019
Educated K-12 students in classroom setting, usually, small groups or one-on-one tutoring topics include literacy, math, and science
Optimized student educational strategies with clear advice on course choices, progression, and career options.
Assessed and met students’ academic need to personalize their learning experience and report progress to relevant personnel
Trained and provided resources and support to America Reads tutors and communicate -with site supervisors to ensure program runs effectively.
Restaurant Crew Member
4 Years 2 Months
McDonald’s | 05.2014 - 07.2018
Trained new crew members on safety procedures and food and operational stations
Greeted, served, and promoted special deals to at least 50 customers per hour in a fast pace environment to ensure satisfaction and food readiness
Encouraged customers to provide feedback in order to improve customer relations and overall quality of experience
Closely followed protocols for emergency situations, maintaining calmness and efficiency
Education
Master's of Public Health - Global Health
St Catherine University | St. Paul | 05-2021
Bachelor of Science - Public Health
St. Catherine University | Saint Paul, MN | 05-2020
Received Jay & Rose Phillips Family Foundation Scholarship
Received Page Education Foundation Scholarship
Elected to Sophomore Representative in 2017 & Diversity Co-Chair in 2018 or Student Senate
Awarded 2020 Thomas More Award; Nominated 2021
Presented MPH Capstone Project titled "Expert Interviews: The Interrelationship of Perceived Racial/Ethnic Discrimination and Mental Health Outcomes Among Black/African Identities"
Skills
Leadership & Systems Thinking Skills
Hiring & Recruitment
Crisis Management & Policy Enforcement
Financial Planning and Management Skills
Adaptability & Cultural Competency
Quantitative & Quantitative Research
Medical Terminology
Statistical Analysis
Certification
Community Health Worker
CITI Training Certification: Responsible Conduct of Research - RCR for Social Behavioral and Education (SBE) Sciences
CITI Training Certification: Social & Behavioral Research - Basic/Refresher - All IRB applicant investigators and advisors: Social and Behavioral Research
Timeline
Strategic Community Health Initiatives PM
Blue Cross and Blue Shield of Minnesota
02.2025 - CurrentRead More
Diversity Equity Inclusion Belonging PM
Blue Cross and Blue Shield of Minnesota
02.2024 - 02.2025Read More
Business Analyst
Blue Cross And Blue Shield MN
11.2022 - 02.2024Read More
Affordability of Care Program Manager
Blue Cross Blue Shield Of Minnesota
11.2021 - 11.2022Read More
GHR Graduate Traineeship
St. Catherine University Henrietta Schmoll School
01.2021 - 05.2021Read More
Program Development Specialist
Center For Women, St. Catherine University
09.2019 - 05.2021Read More
Phillips Scholar & Program Developer
Jay & Rose Phillips Family Foundation Of Minnesota
07.2018 - 08.2020Read More
Resident Advisor
St. Catherine University
04.2017 - 01.2020Read More
America Reads Student Coordinator
Community Work And Learning, St. Catherine University
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC
Associate Director Marketing Operations & Strategic Initiatives at Parian LogisticsAssociate Director Marketing Operations & Strategic Initiatives at Parian Logistics