Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Tatyana Brooks

Edmond,OK

Summary

Customer-focused, experienced in exceeding customer expectations through quality product recommendations and solutions. Solid understanding of retail dynamics and commitment to driving strong sales, service, and customer experience initiatives.

Overview

2
2
years of professional experience

Work History

General Cleaner

KBS Cleaning Services
Oklahoma City, OK
11.2023 - 05.2024
  • Swept and mopped floors, scrubbed bathrooms, and cleaned windows.
  • Inspected buildings for cleanliness on a daily basis.
  • Acted quickly in response to critical incidents such as spills.
  • Maintained cleanliness by disposing of trash in designated work zones

Warehouse Packer

Amazon
Oklahoma City, OK
10.2022 - 10.2023
  • Assembled and packed orders according to customer specifications.
  • Cross-referenced picked goods with packing lists
  • Organized warehouse inventory and stocked shelves with incoming deliveries.
  • Labeled boxes, containers, and pallets for shipment purposes.
  • Used handheld scanners to track inventory movement within the warehouse system.
  • Inspected finished product packaging for quality assurance before sending out orders.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Prepared orders by processing requests, pulling materials, packing boxes, and placing orders in delivery area.

Sales Associate

Victoria Secret PINK
Oklahoma City, OK
11.2021 - 03.2022
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Demonstrated product features and benefits for customers' needs.
  • Attended weekly team meetings to review performance goals and objectives.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.

Education

High School Diploma -

John Harlan High School
San Antonio, TX
06-2019

Skills

  • Punctuality
  • Payment Processing
  • Product Sales
  • Upselling
  • Outgoing Personality
  • Display Setup
  • Positive and professional

Affiliations

  • I love to draw! I can freehand almost anything.

Timeline

General Cleaner

KBS Cleaning Services
11.2023 - 05.2024

Warehouse Packer

Amazon
10.2022 - 10.2023

Sales Associate

Victoria Secret PINK
11.2021 - 03.2022

High School Diploma -

John Harlan High School

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Tatyana Brooks