Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Store Consultant
FedEx
New York
08.2022 - 06.2024
Fostered strong team relationships, improving store efficiency.
Mentored new hires, accelerating their integration and performance within the FedEx ecosystem.
Resolved customer issues promptly, maintaining high service standards and satisfaction.
Managed team operations, ensuring clear communication and efficient workflow.
Assisted customers in finding products, improving satisfaction and increasing sales.
Teachers Assistant
Quick Start Day Care Inc
Queens
06.2019 - 11.2021
Supported classroom management, boosting student engagement and learning outcomes.
Developed educational activities, nurturing an interactive learning environment.
Kept precise student records, ensuring compliance with educational standards.
Partnered with lead teachers to enhance classroom dynamics, resulting in improved student engagement and measurable learning outcomes.
Sales Associate
Foot Locker Inc
New York
05.2014 - 11.2020
Enhance customer service efficiency, achieving higher satisfaction levels.
Implemented inventory system to prevent stockouts and maintain supply.
Reduced wait times through process improvements, boosting client experience.
Presented new products to boost sales and customer interest, enhancing store revenue.
Office Assistant
David Minkins Management
Queens
05.2016 - 08.2018
Organized files to enhance data retrieval, boosting office efficiency and productivity.
Streamlined data entry processes for greater accuracy and quicker information access.
Implemented a new filing system, significantly reducing document retrieval time.
Improved filing methods, leading to noticeable productivity gains in the office.
Hostess
CEC Entertainment
Brooklyn
04.2012 - 11.2014
Warmly greeted guests, enhancing customer satisfaction and creating a welcoming atmosphere.
Handled calls for orders and reservations, improving service efficiency and reducing wait times.
Managed customer expectations during peak hours, decreasing complaints and enhancing service quality.
Informed patrons about special menu items, increasing sales and customer engagement.