Summary
Overview
Work History
Education
Skills
Timeline
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Tatyana Catchings

Spokane Valley,WA

Summary

Organized and dependable candidate experienced at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I've been seeking out opportunities to grow into more professional and mature jobs. Energetic and performance-driven work ethic in food and customer service for 3 years. Maintain full-time position that offers professional challenges, excellent time management and problem-solving skills. Detail-oriented food service professional in a sense with experience in the Jimmy Johns role. Accustomed to interacting with guests to determine specific needs. Offers top-notch customer service. Excited to be given the opportunity for this position.

Overview

2
2
years of professional experience

Work History

Jimmy Johns Sandwich Master

McMaster
06.2023 - Current
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality sandwiches according to specific requests.
  • Streamlined sandwich assembly process for increased speed and accuracy, ensuring timely service for customers.
  • Maintained a clean and organized work area, adhering to food safety regulations and promoting a positive environment.
  • Collaborated with team members to optimize workflow, leading to reduced wait times for customers.
  • Assisted in inventory management tasks, tracking stock levels, and placing orders when necessary.
  • Trained new employees on sandwich preparation techniques and company policies, contributing to the overall success of the team.
  • Managed cash register operations accurately during peak hours while maintaining a friendly demeanor towards customers.
  • Was given a wonderful review left by a customer on our Website

Crewmember

Taco Bell
01.2023 - 06.2023
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Worked front counter, drive-thru and other areas.
  • Assisted other team members to achieve goals.

Crewmember

Dairy Queen Grill & Chill
03.2022 - 11.2022
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Took orders, prepared meals, and collected payments.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Education

High School Diploma -

West Valley High School
Spokane Valley, WA
06.2023

Skills

  • Team Leadership Abilities
  • Dishwashing
  • Thorough Food Safety Knowledge
  • Strong Customer Service
  • Reliable Work Ethic
  • Effective Time Management
  • Skilled Wrap Rolling
  • Multitasking Abilities
  • Customer Service
  • Money Handling
  • Customer Relations
  • Basic Math

Timeline

Jimmy Johns Sandwich Master

McMaster
06.2023 - Current

Crewmember

Taco Bell
01.2023 - 06.2023

Crewmember

Dairy Queen Grill & Chill
03.2022 - 11.2022

High School Diploma -

West Valley High School

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Tatyana Catchings