Tatyana Davis
Collinsville,MS
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dental Assistant
Greater Meridian Health Clinic
01.2022 - Current
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Prepared patient x-rays and images for dentist review.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Designed dental report card to explain patient dental health status and treatment plans.
- Made preliminary impressions for study casts and occlusal registrations for mounting study casts.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Exposed, developed and mounted dental x-rays.
- Staged tray for procedures by arranging dental instruments and equipment.
- Prepared patient X-rays and images for review by dentist.
- Assisted in chair-side dental procedures by taking impressions.
Customer Service Representative
Iqor
07.2021 - 01.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Sales Associate
Dillard's
11.2018 - 12.2020
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Certified Dental Assistant
Accelerated Dental Assistant Academy
Forest, MS12.2021
High School Diploma -
West Lauderdale High School
Collinsville, MS05.2017
Skills
- Procedure Support
- Clinical Support
- Patient Education
- Sanitation Protocols
- Office Management
- X-Ray Processing
- Dental Staff Assistance
- Dental Impressions
- Dental Radiography
- Dental Records
- OSHA Regulations Knowledge
- Sterilization Techniques
- Dental Terminology Knowledge
- Appointment Scheduling
- Treatment Room Breakdown
- Problem Solving Abilities
- Empathy and Compassion
- Pediatric Dental Care
- Teeth Cleaning Assistance
- HIPAA Compliance Understanding
Certification
- Certified Dental Assistant
- X-Ray Certification
- Radiation Health & Safety Certification
- CPR Certification
Timeline
Dental Assistant
Greater Meridian Health Clinic
01.2022 - Current
Customer Service Representative
Iqor
07.2021 - 01.2022
Sales Associate
Dillard's
11.2018 - 12.2020
Certified Dental Assistant
Accelerated Dental Assistant Academy
High School Diploma -
West Lauderdale High School
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