Tatyana Ervin
Orlando
Summary
Diligent 2nd Grade Student Teacher with background in fostering positive and engaging learning environment for young learners. Successfully implemented creative lesson plans and facilitated small group instruction to support individual student needs. Demonstrated effective classroom management and strong communication skills.
Overview
9
9
years of professional experience
Work History
2nd Grade Student Teacher
BridgePrep Academy Charter School
North Miami Beach, FL
12.2024 - Current
- Developed and implemented engaging lesson plans tailored to diverse learning styles.
- Fostered positive classroom environment, promoting social and emotional growth among students.
- Collaborated with colleagues to enhance curriculum offerings and instructional strategies.
- Utilized educational technology tools to support interactive learning experiences.
- Assessed student progress regularly, providing constructive feedback for improvement.
- Organized and led extracurricular activities that reinforced academic concepts and teamwork.
- Analyzed student performance data to inform instructional adjustments and interventions.
Substitute Teacher
School Professionals
Miami, FL
08.2023 - 12.2024
- Implemented lesson plans to ensure continuity of education in absence of regular teachers.
- Managed classroom behavior and maintained a positive learning environment for all students.
- Adapted instructional materials to meet diverse student learning needs and styles.
- Collaborated with faculty to align curriculum objectives with state standards and assessments.
Pandora Customer Service
Inktel
Orlando, FL
02.2021 - 06.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Processed deposits and payments, ensuring accurate billing for customers.
- Assisted customers in resolving issues with their accounts or orders.
- Received incoming calls from customers and responded to inquiries about product features and benefits.
- Resolved customer complaints in a timely manner by addressing root causes of the issue.
- Exhibited professionalism in all customer interactions, enhancing overall service experience.
- Addressed root causes of customer complaints promptly, improving resolution effectiveness.
Staff Counselor
After School Programs
Miami, FL
08.2017 - 01.2021
- Organized and supervised daily activities to foster student engagement and personal development in after-school program.
- Developed lesson plans and educational activities that enhanced student participation and learning outcomes.
- Monitored student performance throughout the program duration.
- Monitored student performance throughout program, providing feedback to support academic and social growth.
- Ensured safety of all participants at all times while participating in after-school program events.
- Organized and supervised daily activities for students in the after-school program.
- Maintained accurate records of student attendance, grades, and progress reports.
- Coordinated with school administrators regarding policy changes or updates that may affect the after-school program operations.
- Attended professional development seminars related to youth programming best practices.
Cashier
SUBWAY Restaurants
Miami, FL
06.2017 - 08.2017
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and had sufficient change.
- Issued accurate receipts, refunds, credits, or change to customers to maintain satisfaction and trust.
- Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Trained staff in food preparation, money handling, and cleaning practices to support smooth restaurant operations.
Education
Associate in Arts - Business Administration
Strayer University
Washington, DC12-2023
High School Diploma - undefined
Hialeah-Miami Lakes Senior High School
Hialeah, FL06-2017
Skills
- Assessment methods
- High-pressure efficiency
- Collaborative instruction
- Student involvement
- Activity planning
- Safety protocols
- Classroom management
- Classroom communication
- Team collaboration
- Concept comprehension
- Classroom management
- Behavior management
Timeline
2nd Grade Student Teacher
BridgePrep Academy Charter School
12.2024 - Current
Substitute Teacher
School Professionals
08.2023 - 12.2024
Pandora Customer Service
Inktel
02.2021 - 06.2023
Staff Counselor
After School Programs
08.2017 - 01.2021
Cashier
SUBWAY Restaurants
06.2017 - 08.2017
High School Diploma - undefined
Hialeah-Miami Lakes Senior High School
Associate in Arts - Business Administration
Strayer University