Tatyana Hicks
Glendale,USA
Summary
Results-driven professional with a strong track record in business development, outside sales, and account management. Skilled at identifying growth opportunities, fostering client relationships, and generating revenue. Demonstrated ability to effectively manage accounts, surpass sales targets, and execute strategic initiatives. Seeking to leverage skills in a dynamic environment to contribute to team success and enhance client satisfaction.
Overview
5
5
years of professional experience
Work History
Business Development Manager
LORI DORMAN PHOTOGRAPHY
07.2023 - Current
- Exceeded weekly sales targets by 60% through effective client engagement and networking
- Negotiated and secured contracts, contributing to overall growth and upsell in photography services
- Developed strategic client relationships, resulting in a 30% increase in repeat business by managing a portfolio of clients and maintaining strong client relationships
- Collaborated with marketing on promotions, leading to a 19.5% rise in bookings
Outside Sales Representative
THE REALREAL
07.2022 - 01.2023
- Cultivated and managed client relationships by educating high-value consignors on luxury consignment process, resulting in a consistent 20% increase in monthly consignment volume
- Achieved and exceeded sales targets through personalized outreach, effective lead generation, and strategic account management with ongoing client support within a high-demand luxury market
- Conducted market analysis and competitor research to identify opportunities for growth, contributing to regional sales initiatives and expanding client portfolios
Account Executive
NOW COM CORP. DEALER CENTER
09.2019 - 07.2022
- Surpassed sales targets, securing new clients and enhancing existing account value through subscription renewals, cross selling, and upselling
- Conducted software demos for business owners, offering prompt technical support
- Recognized as Activation Specialist of the Month for exceptional team collaboration and performance
- Oversaw complete account lifecycle, ensuring superior customer experience from onboarding to maturity
- Identified and targeted high-potential accounts, boosting regional market share significantly
- Collaborated with cross-functional teams to create customized solutions, strengthening client relationships and improving retention
Education
Bachelor of Arts - Behavioral Neuroscience and Biology
Fairleigh Dickinson University
Madison, NJ01.2017
Skills
- Client relations
- Salesforce CRM
- Communication
- Problem solving
- Strong work ethic
- Client retention
- Microsoft Office
- Outlook
- Research
- Organization
- Strategic planning
- Customer on-boarding
- Sales
- Collaboration
- Technical proficiency
- Business Administration
- Negotiation
Personal Information
Title: Account Manager | Business Development
Skills
Account Management, Salesforce CRM, Sales, Business Administration, Communication, Problem solving, Strong work ethic, Microsoft Office, Outlook, Research, Organization, Strategic planning, Customer on-boarding, Collaboration, Technical proficiency, Negotiation, Client retention
Accomplishments
- Consigned $200,000 in revenue within the first 3 months of employment at TheRealReal by leveraging strong client relationships and targeted sales strategies.
- Recognized as Activation Specialist of the Month for exceptional team collaboration, high performance, and outstanding customer satisfaction ratings.
Timeline
Business Development Manager
LORI DORMAN PHOTOGRAPHY
07.2023 - Current
Outside Sales Representative
THE REALREAL
07.2022 - 01.2023
Account Executive
NOW COM CORP. DEALER CENTER
09.2019 - 07.2022
Bachelor of Arts - Behavioral Neuroscience and Biology
Fairleigh Dickinson University
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