Tatyana Khlud
Honolulu,USA
Summary
Telecommunications engineer with extensive expertise in switch translations and routing. Proven track record in optimizing network operations by migrating traffic from TDM to VoIP. Strong troubleshooting skills leading to improved operational efficiency.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Network Support Specialist (Tier 2 Technical Support Engineer)
Tyto Government Solutions
Pearl Harbor- Ford Island NOC, USA
04.2021 - 11.2025
- Switch translations of 10 5ESS switches serving Oahu military bases and more
- Migrated traffic from TDM network to VoIP, optimizing routing and reducing traffic cuts.
- Executed controlled collapse of TDM network, managing reroutes and isolating switches to enhance network reliability.
- Network Operations Center, DISA INDOPACOM Headquarters on Ford Island in Pearl Harbor, Hawaii
Network Support Specialist (Tier 2 Technical Support Engineer)
AT&T Government Solutions/JHITS
Pearl Harbor, USA
03.2012 - 03.2021
- Executed switch translations for DSN (Defense Switched Network) by routing for DISA (Defense Information Systems Agency of the Pacific), implementing shuttle prevention, traffic cuts, emergency reroutes, and optimizing and testing routing sequences.
- Designed and activated PRI trunk groups utilizing MLPP (Multilevel Precedence and Preemption), while grooming trunk groups and troubleshooting individual dial plans (IDPs) to enhance feature analysis and creation.
QA Test Engineer (contract through Apex Systems)
Comcast Cable
Greenwood Village, Colorado
08.2011 - 02.2012
- Executed testing for initial production deployment of Commercial IMS (Comcast Business Voice), focusing on features and routing while monitoring calls with Hammer XMS by Empirix.
- Contributed to engineering initiatives at NE&TO in Greenwood Village, CO, enhancing project outcomes.
- Collaborated with cross-functional teams to identify testing requirements.
Switch Translations Engineer (contract through Insight Global)
Comcast Cable
Greenwood Village, Colorado
07.2010 - 01.2011
- Conducted audits of Cisco BTS 10200 switch translations across 47 offices in major metropolitan areas and Safari Cedar Point switches in 34 metropolitan areas.
- Monitored switches post-changes using Agilent QoS and NgN; executed least cost routing project per engineering work orders in MetaSolv; tested and debugged DPAT (dial plans) database and Stars-new translations program.
- Supported NE&TO operations by managing tasks in Greenwood Village, CO.
Complex Translations Technician for 5ESS Lucent and Ericsson switches
Qwest Communications
Littleton, USA
06.2000 - 01.2010
- Relocated across Twin Cities, MN, Seattle, WA, and Littleton, CO during consolidation of Eastern, Western, and Central centers.
- Translated 5ESS Lucent switches of varying complexity in 14 states, including provisioning end offices, local tandems, and 911 tandems; designed and executed voice and data traffic cuts for various telecom companies and businesses; implemented emergency reroutes, including for 911; conducted switch migrations, NPA splits, and overlays; monitored switch-generated alarms related to translations; resolved voice traffic issues through troubleshooting and ticket management for business and residential customers; ensured routing accuracy aligned with LERG and collaborated with service managers on local number portability and dialing plan issues; developed and maintained translations for CALEA and GETS.
- NROC (Network Reliability Operations Center), Littleton, CO 80120
Electrical Engineer
Industrial Automatic Systems
Zytomyr, Ukraine
12.1982 - 08.1996
- Performed troubleshooting from system level to component level of complex microelectronic remote control systems (examples: for nuclear power stations, regional electrical power grid, transcontinental oil transit, auto assembly, etc.)
- Inspected and tested telemetry, remote process control, security, and alarm systems, ensuring operational reliability.
- Repaired functional blocks for central and controlled points of telemetry systems.
- Corrected module design after lab diagnostics: prototype to mass production.
- Developed, adjusted, repaired testing equipment.
- Authored manuals for semiautomatic testing of system modules, providing clear guidance for users.
- Led training sessions for new employees, improving their skills and knowledge in system operations.
Electrical Engineer
Automatic Machines
Zhytomyr, Ukraine
06.1981 - 12.1982
- Developed electronic control panels for automatic machines, enhancing functionality and user experience.
Education
Telecommunications Systems Program - Telecommunications Technician
Dakota County Technical College
Rosemount, MN05-2000
General Studies - Problem Solving Strategies, Interpersonal Communications, General Psychology, Information Systems, Visual Basic programming, UNIX
Saint Paul Technical College
Saint Paul, MN05-1998
Bachelor of Electrical Engineering - microelectronic systems for remote control (automation, telemetry, industrial control)
Kiev Polytechnic Institute
Ukraine06-1981
Skills
- Telecom systems administration
- Network routing and optimization
- Configuration and monitoring of networks
- VoIP transition management
- Operations and troubleshooting expertise
- Performance testing of systems
- Backup strategies and recovery plans
- Remote technical assistance
- Technical documentation skills
Certification
CompTIA Security+ CE, Active through 04/07/2029
Languages
Russian
Ukrainian
Hobbies and Interests
- Swimming
- Rowing
- Walking
- Psychology
Residency
Permanent resident since 08/1996, US Citizen since 10/2002
Security Clearance
Top Secret, 11/18/25, Top Secret eligible
Timeline
Network Support Specialist (Tier 2 Technical Support Engineer)
Tyto Government Solutions
04.2021 - 11.2025
Network Support Specialist (Tier 2 Technical Support Engineer)
AT&T Government Solutions/JHITS
03.2012 - 03.2021
QA Test Engineer (contract through Apex Systems)
Comcast Cable
08.2011 - 02.2012
Switch Translations Engineer (contract through Insight Global)
Comcast Cable
07.2010 - 01.2011
Complex Translations Technician for 5ESS Lucent and Ericsson switches
Qwest Communications
06.2000 - 01.2010
Electrical Engineer
Industrial Automatic Systems
12.1982 - 08.1996
Electrical Engineer
Automatic Machines
06.1981 - 12.1982
Telecommunications Systems Program - Telecommunications Technician
Dakota County Technical College
General Studies - Problem Solving Strategies, Interpersonal Communications, General Psychology, Information Systems, Visual Basic programming, UNIX
Saint Paul Technical College
Bachelor of Electrical Engineering - microelectronic systems for remote control (automation, telemetry, industrial control)
Kiev Polytechnic Institute