Detail-oriented hardworking and passionate job seeker with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Hi, I’m
Tatyana Lasch
Baltimore,Maryland
Summary
Overview
21
years of professional experience
Work History
Self Employed
English Tutor Volunteer
03.2022 - 05.2024
Job overview
- Tutored to help people with reading, writing and communication skills in English
- Assisted with special events and programs.
- Assisted students with homework using curriculum and materials provided by program.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Self Employed Services
English- Russian Interpreter
09.2019 - 03.2022
Job overview
- Enhanced communication between English and Russian speakers by providing accurate interpretation services during meetings and conferences.
- Adapted to various interpreting settings, from formal business meetings to informal social gatherings, displaying professionalism and flexibility at all times.
- Interpreted conversations between foreign language-speaking clients and others.
- Interpreted spoken and written languages other than English and vice versa.
- Maintained message content, tone, and emotion as closely as possible.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Assisted with translation of foreign language television and radio programs.
Kids Educational Toys and Book Store
Sales Associate
03.2013 - 08.2019
Job overview
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assisted in training new staff members on company policies, product information.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Self Employed Services
Elderly Caretaker
08.2008 - 11.2012
Job overview
- Assisted client with daily living tasks, maintaining their dignity and independence while ensuring their comfort and wellbeing.
- Prepared nutritious meals tailored to specific dietary requirements while accommodating personal preferences.
- Reduced instances of falls and injuries by implementing safety measures.
- Administered medications following prescribed instructions.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Tver Fitness and Health Center
Assistant Manager
06.2005 - 10.2006
Job overview
- Maintained positive customer relations by addressing problems.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Call Center Solutions
Health Advisor
05.2005 - 09.2005
Job overview
- Provided compassionate support to patients facing diagnoses or treatment options, alleviating concerns and improving mental wellbeing.
- Educated patients on disease prevention and management strategies, promoting long-term health improvements.
- Enhanced overall patient satisfaction with healthcare services by providing accessible, timely advice.
- Handled daily inbound calls from health plan customers.
Tver Regional Children Hospital
Pediatrician
09.2003 - 05.2005
Job overview
- Diagnosed and treated patients suffering from chronic conditions.
- Advised patients, parents or guardians and community members concerning activity, hygiene and disease prevention.
- Collaborated with lab and radiology to order necessary services for pediatric care.
- Teamed with other physicians and specialists and health care providers to provide well-rounded care for complex cases.
- Mentored medical students and residents during their rotations in pediatrics, shaping future healthcare professionals.
- Diagnosed and treated various pediatric conditions, ensuring optimal health for patients.
- Educated parents on preventive measures to maintain children''s well-being and reduce hospital visits.
- Improved patient satisfaction by providing compassionate care and addressing individual concerns.
Education
Tver State Medical Academy Tver, Russia
Post Graduation Residency from Pediatrics
06.2005
University Overview
Tver State Medical Academy Tver, Russia
Doctor Of Medicine from Pediatrician
06.2003
University Overview
Skills
- Bilingual in Language
- Customer Service
- Organizational and time management skills
- Conflict resolution techniques
- Organization and Planning Skills
- Attention to Detail
- Online tutoring
- Excellent Communication
- Reliability
- Organizational Skills
- Punctuality
- Processing payments
- Store maintenance
- Order tracking
- Problem-Solving
- Teamwork and Collaboration
- Customer Assistance
- Stocking and Receiving
- Flexible Schedule
- Friendly and Helpful
- Honest and Dependable
- Reliable and Responsible
- Creative Thinking
Languages
Russian
Native or Bilingual
Timeline
English Tutor Volunteer
Self Employed
03.2022 - 05.2024
English- Russian Interpreter
Self Employed Services
09.2019 - 03.2022
Sales Associate
Kids Educational Toys and Book Store
03.2013 - 08.2019
Elderly Caretaker
Self Employed Services
08.2008 - 11.2012
Assistant Manager
Tver Fitness and Health Center
06.2005 - 10.2006
Health Advisor
Call Center Solutions
05.2005 - 09.2005
Pediatrician
Tver Regional Children Hospital
09.2003 - 05.2005
Tver State Medical Academy
Post Graduation Residency from Pediatrics
Tver State Medical Academy
Doctor Of Medicine from Pediatrician
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