Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Tatyana Mezhberg-FitzPatrick

Coral Springs,FL

Summary

Dynamic bartender with a proven track record at JD's Bar and Lounge, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through engaging interactions and high-quality cocktails. Strong multitasker and team player, adept at managing high volumes while maintaining a clean, organized workspace.

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Bartender

JD's Bar and Lounge
03.2024 - 02.2025
  • Managed cash handling duties, ensuring accurate accounting at shift's end.
  • Performed opening and closing duties, including sales reports and inventory management.
  • Served high customer volumes during special events, evenings, and weekends.
  • Consistently opened or closed bar operations according to established procedures.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
  • Implemented sustainable practices, reducing waste by introducing reusable straws and biodegradable napkins.
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.

Bartender

American Tapas Bar
10.2023 - 08.2024
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Served high customer volumes during special events, nights, and weekends.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.

Server

Wings Plus
10.2021 - 06.2024
  • Managed multiple tables concurrently while maintaining service quality.
  • Served food and beverages promptly, prioritizing customer needs.
  • Utilized POS system for order placement, bill management, and complimentary items.
  • Collaborated with team members during peak shifts to enhance workflow and guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server

Lefty's Tavern
09.2022 - 02.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Bartender

Viva-Paragon
08.2005 - 07.2013
  • Managed cash handling responsibly, ensuring accurate end-of-shift accounting.
  • Served high customer volumes effectively during special events and busy shifts.
  • Maintained a clean workspace, ensuring adherence to health and safety standards.
  • Increased customer satisfaction through excellent service and high-quality cocktail preparation.
  • Built a loyal clientele through exceptional service and engaging interactions.
  • Streamlined drink delivery by prioritizing orders to reduce wait times.
  • Facilitated staff training on bartending techniques and customer service excellence.
  • Organized inventory management to meet expected customer demands efficiently.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Contributed to event success, planning beverage menus and efficiently serving large groups.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
  • Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.

Education

Bartender

Rhode Island Bar Tending School
Johnston, RI
02-2022

Bachelor of Arts - Psychology And English

Providence College
Providence, RI
06-2005

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Engaging personality
  • Outgoing personality
  • Menu memorization
  • Memory retention
  • Handling difficult customers
  • Alcohol awareness
  • Suggestive selling
  • Professional appearance
  • Service-oriented mindset
  • Food service

Certification

  • Licensed [Job Title] - [Timeframe]
  • Certified Bar Tender, Rhode Island Bartending school - 2022

Languages

Russian
Full Professional

Timeline

Bartender

JD's Bar and Lounge
03.2024 - 02.2025

Bartender

American Tapas Bar
10.2023 - 08.2024

Server

Lefty's Tavern
09.2022 - 02.2024

Server

Wings Plus
10.2021 - 06.2024

Bartender

Viva-Paragon
08.2005 - 07.2013

Bartender

Rhode Island Bar Tending School

Bachelor of Arts - Psychology And English

Providence College

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Tatyana Mezhberg-FitzPatrick