Tatyana Mizzelle
Clayton,NC
Summary
Meet and exceed business objectives while catering to a wide range of customer needs. Overall morale and productivity are boosted by experience in policy development and staff management procedures. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Organized Office Administration Assistant known for high productivity and efficient task completion. Specialize in time management, data entry, and customer service. Excel in communication, adaptability, and problem-solving to enhance office operations. Committed to delivering quality administrative support. Seasoned Office Administration Assistant with background in supporting high-level executives and managing everyday office tasks. Strengths include multi-tasking, prioritizing workload, maintaining confidentiality, and fostering effective team communication. Significant contributions to improving organizational efficiency through streamlining administrative processes and implementing innovative management strategies.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Administration Assistant
Newport News Shipbuilding
Newport News, VA
09.2019 - Current
- Promoted operational efficiency and adherence to company policies through effective coordination of office activities.
- Distributed administrative tasks strategically among sap employees and provided guidance to help them perform better.
- Kept office supplies organized and well-stocked, placing orders quickly to replenish supplies before they ran out.
- Handled client correspondence and tracked records to foster office efficiency.
- Improved team collaboration by preparing meeting materials and taking thorough notes to distribute to stakeholders.
- Interacted professionally with customers by phone, email, or in person to provide information and direct them to the appropriate staff members.
- Prepared packages for shipment, pickup, and courier services in order to provide customers with prompt delivery.
- Answered phone calls from clients, vendors, and a variety of other callers looking for information.
- Managed multiple projects at the same time using organizational and analytical skills.
- Handled client correspondence and kept track of records to keep the office running smoothly.
- Handled client correspondence and kept track of records to keep the office running smoothly.
Sheet Metal Fabricator
Newport News Shipbuilding
Newport News, VA
09.2019 - 09.2022
- Was in charge of setting up and testing the safety equipment.
- Gathered, tracked, and disseminated market intelligence while also maintaining a competitor database.
- Was in charge of the XYZ industrial organization's production, processing, distribution, and marketing activities.
- Coordinated with customers and manufacturing in order to design a new product.
- Smoothed burred surfaces of joints and seams to prevent damage to other metal components.
- Operated and programmed CNC machines to complete jobs.
- Drills, cutters, dies, guides, and holding devices were all aligned properly.
- Cut, bent, and shaped metal sheets and components to meet specific project requirements.
- Looked at data from biofuels studies like fluid dynamics, water treatment, and solvent extraction and recovery.
Counselor
Geo Group Inc
Winton, North Carolina
06.2016 - 01.2020
- Facilitated individual counseling sessions for detained youth and adults.
- Developed and implemented behavior modification plans for clients.
- Collaborated with legal and social service agencies for comprehensive support.
- Monitored client progress and documented observations in case files.
- Provided crisis intervention support during high-stress situations.
Sales Representative
First Citizens Bank
Greenville, NC
04.2013 - 10.2018
- Collaborated effectively with coworkers in fast-paced, dangerous, and intense environments.
- Recommendation
- Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.
- Communicated with customers to learn about their needs and make recommendations for the best solutions.
- Acted as a liaison between parties to coordinate schedules, payments, and allocations while managing customer accounts.
- Was in charge of educational training and product demonstrations.
- Aided in the clinical application of medical devices to ensure proper placement.
Cleaning Assistant
Pcc Cleaning
Virginia Beach, Virginia
05.2015 - 06.2018
- Maintained cleanliness of assigned areas following established protocols and procedures.
- Operated cleaning equipment including vacuums, floor scrubbers, and pressure washers.
- Emptied trash cans and disposed of waste materials properly.
- Disinfected high touch surfaces like doorknobs, handrails and countertops regularly.
- Efficiently managed time between multiple tasks throughout the day.
Corrections Sergeant
Geo Group Rivers Institution
Winton, North Carolina
09.2015 - 03.2018
- Kept an eye on alarm systems to see if there were any unauthorized entries into restricted areas.
- Was in charge of coordinating responses to emergency situations that arose in various prison locations.
- Was in charge of the dining room, the outdoor recreation area, the vocational shop, and the inmate housing unit.
- Kept a close eye on the building and identified all officials and employees before authorizing entrance.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep the prison running smoothly.
- Had an excellent attendance record and was always on time for work.
- Was in charge of monitoring the security camera system 24 hours a day, 7 days a week to ensure the safety of people and property.
- Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
- Looked into all security and safety issues.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
Counselor
Greenville County Detention Center
Greenville, SC
02.2014 - 05.2017
- Created and implemented programs to raise awareness about the causes and consequences of drug and alcohol abuse.
- Prescribed and monitored psychiatric medications and, when necessary, suggested clinical interventions.
- Kept track of client information on special flow sheets, noting suicidal warnings, sleep patterns, and restraints.
- Worked with teachers to define therapy goals and track their progress.
- Led summer day treatment groups and therapeutic activities to teach functional living skills and address behavioral issues.
- Observed and tracked client behavior and treatment responses.
- Oversaw individuals in a small group setting in order to foster safety, independence, and structure.
- Assisted parents in scheduling medication evaluations and psychological testing for their children.
- Helped clients connect with community service and resource organizations.
- Provided treatment consent forms to patients and documented them in their medical records.
Assistant manager
Subway
Greenville, NC
07.2011 - 10.2013
- Evaluated job applications and made hiring recommendations in order to recruit the best candidates for key positions.
- Emphasized the importance of using social media to promote events and parties to a specific audience.
- Am in charge of supervising and managing subordinates.
- Developed and implemented a workplace safety incentive program that resulted in [Number] years with no Workers' Compensation claims.
- Planned and organized events to entertain customers, which resulted in increased sales during theme events.
- Taught my team members how to use effective strategies to meet operational and sales goals.
- Investigated market flows in order to identify seasonal trends and anticipate consumer needs.
- Increased profits by setting ambitious sales goals, motivating salespeople, directing improvements in customer service.
- Was in charge of onboarding new employees, which included training, mentoring, and new hire paperwork.
- Created templates to manage weekly inventory transactions and ensure optimal food and beverage stock.
Education
High School -
Hertford County Early College High School
Ahoskie05-2014
Some College (No Degree) - Criminal Justice
Johnson Community College
Smithfield, NCSkills
- Data entry
- Strategic planning
- Communications
- Scheduling
- Regulatory compliance
- First Aid/CPR
- Relationship development
- Economic modeling/business analysis
- Interpersonal skills
- Pipes and fittings expert
- Repair work
- Exceptional organizational skills
- Office software
- Document management
- Record keeping
- Scheduling meetings
- Inventory control
- Project coordination
- Customer relationship management
- Supply chain management
Certification
- Gun training classes completed
- CPR class
Timeline
Office Administration Assistant
Newport News Shipbuilding
09.2019 - Current
Sheet Metal Fabricator
Newport News Shipbuilding
09.2019 - 09.2022
Counselor
Geo Group Inc
06.2016 - 01.2020
Corrections Sergeant
Geo Group Rivers Institution
09.2015 - 03.2018
Cleaning Assistant
Pcc Cleaning
05.2015 - 06.2018
Counselor
Greenville County Detention Center
02.2014 - 05.2017
Sales Representative
First Citizens Bank
04.2013 - 10.2018
Assistant manager
Subway
07.2011 - 10.2013
High School -
Hertford County Early College High School
Some College (No Degree) - Criminal Justice
Johnson Community College