Summary
Overview
Work History
Education
Skills
Timeline
Generic

TaTyana Thomas

New Orleans

Summary

Strategic planner and operational leader with strong background improving the performance, productivity, efficiency, and profitability of organizational operations. Resourceful team player and fast learner seeking to leverage background into a database administrator role with a progressive organization. Detail-oriented leadership with great communication and computer skills. Capable of quickly learning and improving performance in order to meet and exceed customer demands and sales goals.

Overview

4
4
years of professional experience

Work History

Bookseller

Barnes & Noble
04.2025 - Current
  • Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
  • Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
  • Assisted customers with locating books and other materials in store.
  • Maintained well-stocked inventory of books, magazines and literary merchandise for customer needs.
  • Contributed to a welcoming store atmosphere by engaging with customers and sharing personal insights on various titles.
  • Enhanced customer satisfaction by providing personalized book recommendations based on individual preferences.
  • Established strong relationships with customers to encourage repeat business.

Front Desk Receptionist

Kimpton Hotel fontenot
07.2023 - 03.2025
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Assisted with preparing reports, presentations and other documents as requested by management staff.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.

Cashier

Walgreens
05.2022 - 06.2023
  • Checked customer prices and processed sales by scanning barcodes
  • Counted the cash in the register drawer at the start and end of each shift
  • Put things on shelves and organize them
  • Customers received directions and recommendations from me

Cashier

Family Dollar
06.2021 - 12.2022
  • Kept well-stocked cashier lanes and store shelves to promote strong sales
  • Educated customers about deals & promotions to increase sales
  • Counted the cash in the register drawer at the start and end of each shift

Education

No Degree - Health Administration

Delgado Community College
New Orleans, LA

Psychology - Some college (No degree)

Grambling State University
Grambling, LA

High School -

McDonogh 35 College Preparatory High School
New Orleans, LA
05-2020

Skills

  • Cash drawer balancing
  • Coupons and gift cards
  • Money management
  • Customer service
  • Cash Handling
  • Cleaning and sanitizing
  • Customer Service
  • Office Organization
  • File Management
  • Office Administration
  • Call Routing
  • File Organization
  • Appointment confirmation
  • Inventory Control
  • Guest Relations
  • Administrative Skills
  • Scheduling
  • Team Collaboration
  • Issue handling
  • Filing and sorting
  • Problem-solving skills
  • Researching skills
  • Skilled in [Software]
  • Customer assistance and interaction
  • Listening Skills
  • Strategic Planning
  • Hospitality services
  • Hospitality best practices
  • Conflict Management
  • Verbal and written communication
  • Email and telephone decorum
  • Merchandise displays
  • Product upselling
  • Creative thinking
  • Excellent written and verbal communication

Timeline

Bookseller

Barnes & Noble
04.2025 - Current

Front Desk Receptionist

Kimpton Hotel fontenot
07.2023 - 03.2025

Cashier

Walgreens
05.2022 - 06.2023

Cashier

Family Dollar
06.2021 - 12.2022

Psychology - Some college (No degree)

Grambling State University

High School -

McDonogh 35 College Preparatory High School

No Degree - Health Administration

Delgado Community College

Similar Profiles

CREATE PROFILE
TaTyana Thomas