Tatyana Wilkins
Montgomery,AL
Summary
Detail-oriented and highly organized professional with proven experience in loan documentation, post-closing operations, compliance-driven workflows, program coordination, and one-on-one instructional support. Skilled in maintaining accurate records, supporting operational processes, guiding individuals through structured learning tasks, and collaborating with cross-functional teams to strengthen engagement and operational efficiency. Skilled in financial and behavioral settings, with strengths in organization, problem-solving, critical thinking, conflict resolution, accurate documentation, and following procedures with strong leadership skills and ability to motivate employees. Currently pursuing an MBA with a focus on finance, operations, and organizational development.
Overview
5
5
years of professional experience
Work History
Post-Closing Document Specialist
Hancock Whitney
Montgomery, AL
03.2025 - Current
- Review commercial and consumer loan documents to ensure accuracy and adherence to bank requirements, demonstrating strong attention to detail and problem-solving skills.
- Ensured timely preparation of reports, maintaining meticulous records for all post-closing documentation processes.
- Supported leadership development initiatives within the post-closing document specialist team, fostering professional growth.
- Verify lien records, collateral documentation, and UCC filings to support proper documentation of secured loans, ensuring compliance with regulations.
- Identify missing or incorrect information and communicate with bankers, underwriters, and vendors to resolve issues, facilitating smooth operations.
- Performed detailed research on loan files to resolve discrepancies and ensure compliance.
- Complete post-closing checks, maintain organized client files, and ensure required documents are properly recorded and stored.
- Assisted with marketing initiatives through meticulous organization of post-closing documents.
- Maintain accurate client and loan records in CRM systems using data collection and reporting skills.
- Responsible for the preparation of post-closing documents, ensuring accuracy and compliance with all regulations.
Program Manager
Trellis Behaviors
Montgomery, AL
07.2024 - 12.2024
- Managed caseload of 20+ clients, ensuring documentation, scheduling, and compliance requirements were met through effective project management.
- Coordinated communication between families, technicians, and clinicians to support consistent program delivery and employee engagement.
- Developed Excel tracking tools to support progress monitoring and reporting accuracy.
- Organized treatment plans, documentation packets, and program updates for supervisory review.
- Provided administrative support, including scheduling, record organization, and documentation audits.
Registered Behavior Technician - Independent Contractor
Montgomery, AL
02.2023 - 07.2024
- Delivered one-on-one instructional sessions using structured behavior programs.
- Guided clients through learning tasks and skill-building activities based on individualized treatment plans.
- Tracked and recorded progress data to support clinical decision-making.
- Communicated progress and challenges to families and supervisors using strong communication skills.
- Maintained accurate session documentation and followed established procedures.
Registered Behavior Technician
Early Autism Services
Montgomery, AL
02.2022 - 02.2023
- Delivered virtual/telehealth instruction to caregivers and clients, providing guidance on learning strategies.
- Supported data collection and documentation to ensure accuracy and compliance.
- Assisted with maintaining program materials and implementing treatment protocols.
- Communicated regularly with families to support program consistency.
Scheduling Manager
MCI
Montgomery, AL
01.2021 - 03.2022
- Managed schedules for 50+ employees, ensuring accuracy and minimizing conflicts through effective project management.
- Updated scheduling systems, processed changes, and supported staff with availability needs.
- Improved workflows and communication by organizing processes and updating documentation.
- Monitored attendance and productivity using data collection and reporting skills.
Education
Master of Business Administration (MBA) -
Western Governors University
01-2026
Bachelor of Science - Psychology
Alabama State University
Skills
- Loan & Credit Documentation
- Post-Closing Review
- UCC & Lien Verification
- Recordkeeping & File Accuracy
- Compliance Procedures
- Document Preparation
- One-on-One Instruction
- Behavior-Based Skill Development
- Progress Monitoring
- Explaining Processes & Expectations
- Providing Training
- Employee Engagement
- Learning Strategies
- Microsoft Excel (PivotTables, VLOOKUP)
- Microsoft Office Suite
- Power BI (Introductory)
- CRM Platforms (OneView, Salesforce)
- Basic SQL
- Data Tracking Systems
- Telehealth Software
- Schedule Coordination
- Caseload Management
- Pipeline Tracking
- Project Management
- Presentation Skills
- Supervisory Experience
Core Competencies
Loan & Credit Documentation, Post-Closing Review, UCC & Lien Verification, Recordkeeping & File Accuracy, Compliance Procedures, Document Preparation, One-on-One Instruction, Behavior-Based Skill Development, Progress Monitoring, Explaining Processes & Expectations, Providing Training, Employee Engagement, Learning Strategies, Microsoft Excel (PivotTables, VLOOKUP), Microsoft Office Suite, Power BI (Introductory), CRM Platforms (OneView, Salesforce), Basic SQL, Data Tracking Systems, Telehealth Software, Schedule Coordination, Caseload Management, Pipeline Tracking, Project Management, Presentation Skills, Supervisory Experience
Timeline
Post-Closing Document Specialist
Hancock Whitney
03.2025 - Current
Program Manager
Trellis Behaviors
07.2024 - 12.2024
Registered Behavior Technician - Independent Contractor
02.2023 - 07.2024
Registered Behavior Technician
Early Autism Services
02.2022 - 02.2023
Scheduling Manager
MCI
01.2021 - 03.2022
Master of Business Administration (MBA) -
Western Governors University
Bachelor of Science - Psychology
Alabama State University