Tatyana Williams
Albany,New York
Summary
Detail-oriented Student Office Assistant with strong organizational and administrative skills. Experienced in handling a variety of office tasks efficiently and effectively. Proven ability to maintain confidentiality and uphold office protocols. Proficient in Microsoft. A reliable team player committed to supporting office operations and contributing to overall productivity.
Overview
6
6
years of professional experience
Work History
Student Assistant
Office of General Services
09.2018 - Current
- Organized and maintained filing system to keep documentation easily accessible to fulfill requests for information.
- Improved communication between departments through efficient message delivery and prompt response to inquiries.
- Interacted with customers by phone, email, or in-person to provide information.
- Recorded notes in meeting.
- Conducted research and complied data for reports, presentations and projects, contributing valuable insights to decision-making.
- Handled Request-for-information, delegating task to appropriate employee.
- Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.
Bank Teller Intern
Cap Com (Broadview)
05.2022 - 08.2022
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Collaborated with team members to achieve branch goals and targets.
- Demonstrated strong attention to detail and organization skills.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Education
Bachelor of Science in Business Administration -
The College of Saint Rose
Albany, NY05.2024
Skills
- Strong Organization
- Administrative Skills
- Microsoft Programs
- Adaptability
- Initiative
- Professionalism
- Performance Improvement
- Research
- Project Management
Timeline
Bank Teller Intern
Cap Com (Broadview)
05.2022 - 08.2022
Student Assistant
Office of General Services
09.2018 - Current
Bachelor of Science in Business Administration -
The College of Saint Rose
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