Tatyana Y. Sanchez
Fresno,Ca.
Summary
Reliable, motivated and detail-oriented office professional is seeking an opportunity to showcase my strong work ethic and expertise. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Program Coordinator
High Performance Academy
Clovis, CA
06.2024 - Current
- Adapted programs in response to participant feedback and changing needs.
- Organized event coverage to match community expectations and achieve ratings gains.
- Drafted communications about upcoming events or changes in policy and procedures for internal distribution.
- Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
- Established and maintained partnerships with community organizations to expand program reach.
- Trained employees on additional job positions to maintain coverage of roles.
- Monitored staff performance and addressed issues.
Member Specialist
High Performance Academy
02.2024 - 08.2024
- Facilitated efficient communication and fulfillment processes in kids' activities.
- Maintained regular communication with customers using phone and email.
- Worked alongside facility coordinator to evaluate existing HPA necessities.
- Upheld high standards for office and facility cleanliness.
- Worked alongside sales and marketing professionals to boost visibility of programs.
- Generated reports on membership activity for management review.
Office Clerk II
Lyon Magnus
08.2021 - 01.2023
- Led team and acted as main contact for all Starbucks Corporation accounts.
- Managed inventory data and reports for warehouse on a daily and monthly basis with accuracy.
- Evaluated shipping options including methods, routes and rates for materials.
- Documented shipment details including weight, charges, and space availability for comprehensive records.
- Communicated with business representatives to fix issues related to damages, inventory deficits, and specification mismatches.
- Verified shipment accuracy by comparing contents with manifests and invoices.
- Conducted staff training sessions on computer application usage.
- Managed workflow for subordinate clerks.
Customer Service Clerk
Walmart
08.2020 - 10.2021
- Helped customers obtain and services with poised and professional assistance.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Greeted customers and provided assistance with inquiries.
Education
Business Management
West Hills College
10.2023
High School Diploma - general education
Clovis West High School
01.2020
Skills
- Facility management
- Office administration
- Punctuality and reliability
- Microsoft outlook
- Scheduling and calendar management
- Team collaboration
Leadership Experience
- Team lead and Mentor
- Point of contact for outside vendors.
- Responsible for Starbucks Corporate Account
- Assisted in training of new hires
- Promoted to Office Clerk II
Timeline
Program Coordinator
High Performance Academy
06.2024 - Current
Member Specialist
High Performance Academy
02.2024 - 08.2024
Office Clerk II
Lyon Magnus
08.2021 - 01.2023
Customer Service Clerk
Walmart
08.2020 - 10.2021
Business Management
West Hills College
High School Diploma - general education
Clovis West High School
Similar Profiles
Lisa ParraLisa Parra
Coach at High Performance AcademyCoach at High Performance Academy
Emmanuel JudeEmmanuel Jude
Physiotherapist at Wellington Rugby High Performance AcademyPhysiotherapist at Wellington Rugby High Performance Academy
Sarthak SharmaSarthak Sharma
Coaching at High Performance Tennis Academy.Coaching at High Performance Tennis Academy.