Tatyanna Hopkins
Rowlett
Summary
Detail-oriented and empathetic professional with over 5 years of experience in providing exceptional patient care and support. Skilled in managing administrative tasks, maintaining patient records, and quickly building rapport with patients through excellent bedside manners. Seeking a full-time position as a Patient Care Tech, Medical Courier or Health Unit Coordinator, committed to upholding the highest standards of safety and quality control in healthcare settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Advanced Patient Care Tech/Phlebotomist/Medical Unit Secretary
Fresenius
02.2020 - Current
- Maintain fully stocked cart, carrier and station.
- Verify and greet patients of all age groups.
- Perform and document all assigned patient vital signs and blood sugars
- Quickly respond to and resolve all customer service issues in a timely manner.
- Assist Nurses with all call lights.
- Obtain blood samples for medical testing and transfusion
- Receive, process, and handled all specimens throughout my shift and at the end of the day handed off to the next shift.
Medical Courier
C & D Couriers
01.2022 - 11.2022
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
Patient Care Tech/Perioperative service assistant
Children Medical Center
10.2016 - 02.2022
- Assisted in preparing the operative rooms and suites for surgery by checking and gathering supplies, equipment and instruments.
- Organized the turnover of the O.R. between cases, disposed of trash and linens, cleaned the equipment and environmental services.
- Greet and verify all patient identification.
- Obtain blood samples for medical testing and transfusion
- Update daily and maintenance logs on a day-to-day basis when shift starts.
- Follow all safety protocols and procedure.
- Pulled cases, stocked OR supplies, assistance with starting IV fluids.
- Preparing and handing out clean tools for patient care
- Cleaning land packaging the equipment, sterilizing medical supplies, stocking inventory, and placing supply orders.
- Delivering supplies to all areas of the hospital and clinic.
- Maintained fully stocked cart, carrier and station.
- Assisted Nurses with patient needs for cleaning, grooming, and assisting to the bathroom when needed.
Health Unit Coordinator
Texas Health Presbyterian Hospital
09.2015 - 10.2016
- Assemble and maintain patient’s charts, current forms and results/reports
- Answers the telephone and intercom a professional manner and communicates messages in a timely manner
- Transcribes all physicians’ orders
- Daily interaction with patients, visitors, families and co-workers that is professional and respectful
- Assures a professional receptionist presence on the nursing unit
- Initiate and prioritize the accurate processing and transcription of provider orders
- Orders all office supplies and any other supplies as directed. Maintains a pleasant environment
- Emergency Department only: Maintains ER logs
Education
High School Diploma -
Duncanville High School
Duncanville, TX05.2014
Phlebotomy License - Phlebotomy
UTA
Arlington, TX05-2025
Skills
- Outstanding customer relationship building through effective communication skills
- Professional bedside manners
- Comprehensive understanding of compliance and safety
- 8 years of healthcare experience
- Strong organization
- Patient care and education
- Team leader
- Task Prioritization
- Goal Minded
- First Aid/ CPR
Certification
- Certified Phlebotomist , UTA - 06/13/2025
Timeline
Medical Courier
C & D Couriers
01.2022 - 11.2022
Advanced Patient Care Tech/Phlebotomist/Medical Unit Secretary
Fresenius
02.2020 - Current
Patient Care Tech/Perioperative service assistant
Children Medical Center
10.2016 - 02.2022
Health Unit Coordinator
Texas Health Presbyterian Hospital
09.2015 - 10.2016
High School Diploma -
Duncanville High School
Phlebotomy License - Phlebotomy
UTA
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