Summary
Overview
Work History
Education
Skills
Timeline
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Tatyanna Jones

SLC

Summary

Results-driven professional specializing in quality customer service and active listening. Demonstrated expertise in managing multiple tasks effectively while maintaining high levels of customer satisfaction.

Overview

10
10
years of professional experience

Work History

Vending Route Driver

Ace Vending Services
West Valley City
10.2024 - Current
  • Operated vending machines, ensuring proper functionality and product availability.
  • Conducted routine inspections to maintain machine cleanliness and operational efficiency.
  • Loaded and unloaded products for restocking vending machines on assigned routes.
  • Assisted customers with inquiries regarding products and machine operations.
  • Monitored inventory levels, reporting shortages for timely replenishment orders.
  • Provided exceptional customer service to ensure satisfaction.
  • Removed money, cleaned components and performed other scheduled vending machine services.
  • Resolved customer complaints in a professional manner while adhering to company policies.
  • Managed multiple routes efficiently while ensuring that all tasks are completed on schedule.

Delivery Driver

DoorDash
Salt Lake City
12.2021 - 10.2024
  • Navigated assigned routes to deliver packages efficiently and safely.
  • Inspected delivery vehicles for safety and maintenance before each shift.
  • Communicated with dispatch to receive routing instructions and updates.
  • Maintained accurate records of deliveries and vehicle usage throughout the day.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

Machine Operator

Corning
Murray
01.2020 - 10.2022
  • Operated machinery to produce glass products efficiently and safely.
  • Conducted quality checks to ensure product standards met specifications.
  • Maintained equipment by performing routine inspections and minor repairs.
  • Collaborated with team members to streamline production processes and workflows.
  • Followed safety protocols to minimize risks in the manufacturing environment.
  • Trained new operators on equipment use and safety procedures effectively.
  • Documented production logs for tracking output and compliance purposes.

Hostess

Bayou
SLC
06.2017 - 01.2019
  • Comprehensive skills
  • Problem solving
  • Cleaning/sanitation
  • Professionalism and interpersonal skills

EBA Specialist

Sutter Health
SLC
01.2016 - 01.2019
  • Faxing and going through files
  • Computer skills searching through multiple platforms (sending and reviewing claims)
  • Medical terminology and prior authorization processing
  • Small teams that improved comprehensive skills
  • Party planning for teams and events

Coach for United Healthcare

C3
WVC
05.2015 - 01.2016
  • Providing training and de-escalation skills for over 20 individuals
  • Assistive service
  • Detail oriented
  • Interpersonal skills
  • Well versed in insurance claims, coverage, codes, and ect

Education

Associate of Science -

Unity College
New Gloucester, ME

Skills

  • Quality Customer Service
  • Retail Sales
  • Active Listening
  • Deductive Reasoning
  • Verbal Communication
  • Written Communication
  • Social Perceptiveness
  • Coordination
  • Housekeeping/Sanitation
  • Time Management
  • Equipment maintenance
  • Inventory management
  • Vehicle maintenance
  • Loading and unloading
  • Route planning
  • Driving proficiency
  • Delivery management
  • Safe driving practices
  • Basic math
  • [State] Driver's license

Timeline

Vending Route Driver

Ace Vending Services
10.2024 - Current

Delivery Driver

DoorDash
12.2021 - 10.2024

Machine Operator

Corning
01.2020 - 10.2022

Hostess

Bayou
06.2017 - 01.2019

EBA Specialist

Sutter Health
01.2016 - 01.2019

Coach for United Healthcare

C3
05.2015 - 01.2016

Associate of Science -

Unity College

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Tatyanna Jones