Tatyanna Miller
Nashville ,TN
Summary
Seeking the opportunity to expand my skills and contribute to the company's success. Considered hardworking, ethical and detail oriented. With demonstrated strengths in customer service and time management. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
Elmington Property Management
Nashville, TN
07.2025 - Current
- Collected rent and deposits.
- Surveyed surrounding areas to compare and determine market value, rental and sale rates.
- Kept units move-in ready with consistent maintenance and cleaning strategies.
- Managed the renewal process for existing tenants, discussing lease terms and negotiating rent increases when appropriate.
- Oversaw meticulous record-keeping of all tenant interactions within company database.
- Verified applicant income, credit history, and rental references to determine eligibility for tenancy.
- Prepared lease agreements and explained terms and conditions to new residents.
- Performed periodic inspections of vacant units to ensure cleanliness and readiness for occupancy.
- Followed up on delinquent tenants and coordinated collection procedures.
- Trained new staff on operational procedures, enhancing team efficiency and service quality across properties.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Leasing Consultant
Elmington Property Management
Nashville, TN
11.2024 - 07.2025
- Facilitated property showings and tours for prospective tenants, highlighting features and benefits.
- Managed lease documentation and ensured compliance with company policies and local regulations.
- Collaborated with maintenance team to address tenant concerns, improving satisfaction levels.
- Conducted market research to analyze rental trends and adjust pricing strategies accordingly.
- Evaluated applicant qualifications and processed lease applications efficiently to minimize vacancy rates.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Verified tenant incomes and other information before accepting lease applications.
Leasing Consultant
Kibo Property Management
White House, TN
09.2023 - 10.2024
- Connected with prospective leads via telephone, email and in-person.
- Greeted prospective tenants and provided them with property information.
- Addressed resident concerns promptly and professionally, escalating issues.
- Conducted property tours for potential residents, showcasing available units and amenities.
Licensed Real Estate Assistant
Keller Williams Realty
11.2021 - 09.2023
- Maintained database of clients and properties.
- Helped facilitate closing processes by coordinating documentation.
- Fielded telephone calls and documented messages for real estate team.
- Scheduled appointments with clients for meetings with staff.
- Met legal requirements by correctly completing important forms.
Education
High School - undefined
Craigmont High School
Memphis, TN05.2016
Skills
ABILITY TO MULTITASK
TAX CREDIT
LEASE UP
GREAT COMMUNICATION
TIME MANAGEMENT
DELINQUENCY
RENT COLLOCTION
UNIT INSPECTION
SELF MOTIVATED
Certification
- CALP
Timeline
Assistant Property Manager
Elmington Property Management
07.2025 - Current
Leasing Consultant
Elmington Property Management
11.2024 - 07.2025
Leasing Consultant
Kibo Property Management
09.2023 - 10.2024
Licensed Real Estate Assistant
Keller Williams Realty
11.2021 - 09.2023
High School - undefined
Craigmont High School