Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tauana Benevides

Orlando,FL

Summary

Detail-oriented professional with over 20 years of Personal and Executive Assistance experience working with high end families assisting with childcare, managing homes, providing executive support, customer service, implementing solutions to increase operational efficiency and maximize productivity.


Overview

22
22
years of professional experience

Work History

Virtual Assistant

Upwork
09.2022 - Current
  • Performed administrative tasks such as answering emails, scheduling meetings, travel arrangements and calendar management.
  • Managed electronic filing system and entered data.
  • Researched and organized data.
  • Managed social media.
  • Maintained and managed contacts and clients.
  • Planed, organized and executed company's activities and meetings.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.

Professional Nanny & Personal Assistant

Private Residence - Veronica Mollick
09.2019 - 09.2022


  • Cared for and supervised family's child from 2 months to 3 years of age, providing safe and stimulating environment with engaging age appropriate activities.
  • Assisted family with travel arrangements, including plane tickets, hotel rooms, ground transportation, etc.
  • Provided household support managing family calendar, paying bills and scheduling appointments,.
  • Coordinated household staff and contractors.
  • Interacted with vendors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Planned and organized family events.

Executive/Personal Assistant & HR Support

GOT-RACK
02.2019 - 08.2019
  • Served as first point of contact for CEO, handling and responding to correspondence and phone calls.
  • Managed executive's daily agenda, organizing meetings and appointments to optimize executive's schedule.
  • Screened calls for CEO to maintain privacy and reduce distractions.
  • Booked and arranged travel, transportation and accommodations for business and personal trips.
  • Managed payroll administration and benefits programs and registered new employees.
  • Ran personal errands for CEO and his family.
  • Managed household bills and calendar.
  • Assisted with pet care and childcare when needed.

Professional Nanny & Personal Assistant

Private Residence - Lauren Pepin
07.2015 - 02.2019
  • Cared for and supervised family's children (twins) from 0 to 4 years of age.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Transported children to and from school, medical appointments and extra-curricular activities.
  • Established and maintained safe play environment for children.
  • Maintained entire family's schedule and organized events.
  • Kept relationships with outside suppliers, vendors, and contractors for in-home supplies and maintenance.
  • Traveled with family domestically and internationally, coordinating travel logistics including flight itineraries, hotel reservations, car services and activities reservations.
  • Assisted with light housekeeping duties as well as running errands.
  • Displayed absolute discretion at handling confidential information.
  • Assisted with family's pets.

Nanny/ Family Assistant & Household Manager

Private Residence - Rick Hogan
01.2013 - 06.2015

Professional Nanny & Family Assistant

Private Residence - Pauline Jenkins
10.2006 - 12.2012

Au Pair

Private Residence - Christina Ogden
02.2005 - 08.2006

Call Center Customer Service Specialist

Sorocredit
03.2002 - 01.2005

Education

Digital Marketing & E-commerce Certificate - Digital Marketing

Google
Online
02.2024

Foundations of Project Management Certificate - Project Management

Google
Online
07.2023

Medical Assistant -

Salem State University
Salem, MA
10.2012

Basic Accounting Class - Basic Accounting

Salem State University
Salem, MA
07.2010

Language Interpretation & Translation -

North Shore Community College
Danvers, MA
11.2009

Early Childhood Education -

Harvard Extension School
Cambridge, MA
12.2007

English-as-a-Second-Language Certificate -

Harvard Extension School
Cambridge, MD
12.2006

English-as-a-Second-Language Certificate -

Boston Academy of English
Boston, MA
12.2004

Au Pair Training Certificate -

Cultural Care Au Pair School
Oakdale, NY
02.2004

Bachelor of Science - Early Childhood Education - Minor in Languages

Universidade De Sorocaba
Sorocaba, SP - Brazil
12.2003

Skills

  • Strong communications skills
  • Good at problem solving
  • Attention to details
  • Strong work ethic and positive attitude
  • Excellent organizational and time management skills
  • Ability to multitask and prioritize
  • Integrity and confidentiality
  • Child care expertise
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Fluent in Portuguese & English, advanced Spanish

Timeline

Virtual Assistant

Upwork
09.2022 - Current

Professional Nanny & Personal Assistant

Private Residence - Veronica Mollick
09.2019 - 09.2022

Executive/Personal Assistant & HR Support

GOT-RACK
02.2019 - 08.2019

Professional Nanny & Personal Assistant

Private Residence - Lauren Pepin
07.2015 - 02.2019

Nanny/ Family Assistant & Household Manager

Private Residence - Rick Hogan
01.2013 - 06.2015

Professional Nanny & Family Assistant

Private Residence - Pauline Jenkins
10.2006 - 12.2012

Au Pair

Private Residence - Christina Ogden
02.2005 - 08.2006

Call Center Customer Service Specialist

Sorocredit
03.2002 - 01.2005

Digital Marketing & E-commerce Certificate - Digital Marketing

Google

Foundations of Project Management Certificate - Project Management

Google

Medical Assistant -

Salem State University

Basic Accounting Class - Basic Accounting

Salem State University

Language Interpretation & Translation -

North Shore Community College

Early Childhood Education -

Harvard Extension School

English-as-a-Second-Language Certificate -

Harvard Extension School

English-as-a-Second-Language Certificate -

Boston Academy of English

Au Pair Training Certificate -

Cultural Care Au Pair School

Bachelor of Science - Early Childhood Education - Minor in Languages

Universidade De Sorocaba

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Tauana Benevides