Dedicated and detail-oriented manager with 4 years of experience in leadership roles. Proficient in public speaking, conflict management, and presentation skills. Possesses a strong understanding of organizational skills and a strong foundation in language acquisition, including Spanish. Proven ability to lead teams and ensure customer satisfaction.
Overview
4
4
years of professional experience
Work History
Latter Day Saints Missionary
The Church Of Jesus Christ Of Latter-day Saints
Tucson, AZ
02.2024 - 08.2024
Community Service: Organized and participated in local service projects, including humanitarian aid, community clean-up efforts, and support for local charities and organizations.
Discipleship and Mentoring: Provided spiritual guidance, conducted scripture study sessions, and offered personal counseling to individuals and families to support their faith journey and personal development. This allowed me to grow to love those I serve with all diligence and an eye to provide everyone with an above-standard effort.
Language Acquisition: Acquired and utilized language skills (Spanish) to communicate effectively with local populations, facilitating better engagement and understanding of religious teachings. Through learning this new language, on top of already speaking both Samoan and English, helped expand my desire to bridge communication gaps. Which enabled deeper connections and more effective sharing of religious teachings with local communities.
Leadership and Teamwork: Collaborated with other missionaries and local church leaders to coordinate activities, resolve challenges, and achieve shared objectives. As a team, we helped many of those who were interested in learning more about growing their faith feel loved and comfortable.
Public Speaking and Presentations: Delivered presentations and speeches on religious topics, both in church settings and at community events, to effectively communicate messages and engage audiences.
Conflict Resolution: Managed and mediated interpersonal conflicts within the community with empathy and professionalism, fostering a positive and supportive environment.
Security Technician
Stanley Security
Lacey, WA
11.2023 - 02.2024
Monitored security systems for suspicious activity and responded accordingly.
Provided technical support on all aspects of cyber security operations.
Provided technical assistance and training to customers. Including dispatching police and/or fire department.
Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Manager
McDonald's
Lacey, WA
06.2020 - 02.2023
Led a team of 7-10 employees, providing guidance and support to ensure efficient operations.
Conducted performance evaluations for team members, identifying areas for improvement, and implementing training programs.
Maintained high standards of quality control to ensure customer satisfaction.
Resolved customer complaints or issues promptly, while maintaining a positive brand image.
Ensured compliance with all regulatory requirements related to health, safety, sanitation, etc.
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