Taukeer Mallick
Hartford,CT
Summary
Dynamic leader with proven expertise in team and staff management, adept at driving customer engagement and optimizing operations. At Avon Indian Grill, spearheaded initiatives that significantly enhanced service quality and efficiency. Excelled in inventory control, while fostering a positive atmosphere, showcasing a blend of hard and soft skills. Achieved notable improvements in guest satisfaction and operational accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Avon Indian Grill
06.2023 - 08.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Hotel Manager
Hotel Mari Aai
11.2015 - 02.2023
- Delegated tasks to staff members to maximize production under tight deadlines.
- Enhanced banquet operations by streamlining communication between kitchen and service staff.
- Increased guest satisfaction by anticipating needs and providing exceptional service during events.
- Directed and managed banquet functions for 500+ person event.
- Coordinated with vendors to provide seamless event experiences, from setup to teardown.
- Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
- Conducted post-event evaluations to assess performance and identify areas for improvement.
- Followed safety procedures and incorporated safety equipment to reduce injury and loss.
- Supervised and mentored kitchen and serving staff.
- Negotiated contracts with clients, securing profitable deals while meeting customer expectations.
- Oversaw timeliness and quality of food delivery at high-volume events.
Education
MBA - Sales And Marketing Education
CSMU
03.2008
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Shift Management
Certification
Health and Safety certification from Nebosh UK
Languages
English
Full Professional
Hindi
Full Professional
Urdu
Full Professional
Marathi
Professional Working
Arabic
Professional Working
Timeline
Restaurant Manager
Avon Indian Grill
06.2023 - 08.2024
Hotel Manager
Hotel Mari Aai
11.2015 - 02.2023
Health and Safety certification from Nebosh UK
MBA - Sales And Marketing Education
CSMU
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