Tauleaha Siler
Geneva,Alabama
Summary
Patient-oriented Pharmacy Technician with experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
2
2
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work History
Grocery Clerk
Publix
Enterprise, Alabama
11.2025 - Current
- Stocked shelves with fresh produce and grocery items for customer accessibility.
- Assisted customers in locating products and answering inquiries effectively.
- Maintained cleanliness and organization of store displays and aisles.
- Collaborated with team members to ensure efficient store operations.
- Assisted in unloading deliveries and restocking shelves as needed.
Pharmacy Technician In Training
Walgreens
Dothan, Alabama
08.2025 - 10.2025
- Assisted pharmacists in preparing and dispensing medications to customers.
- Maintained inventory levels and organized pharmaceutical supplies on shelves.
- Processed prescription orders using Walgreens pharmacy management systems.
- Educated customers on medication usage and answered basic health inquiries.
- Ensured compliance with safety protocols during medication handling and storage.
- Performed routine cleaning and maintenance of pharmacy work areas and equipment.
- Collaborated with pharmacy team to meet daily operational needs efficiently.
- Maintained inventory of drugs, supplies, and equipment.
- Checked for completeness of patient information on the prescription order form prior to filling the prescription.
- Verified insurance coverage for prescriptions ordered by customers.
- Reported any errors or discrepancies in medication orders to the pharmacist immediately.
Financial Customer Service Representative
Alorica
Irvine, California
02.2025 - 08.2025
- Assisted customers with account inquiries and transaction processing.
- Resolved customer complaints using effective communication and problem-solving skills.
- Maintained accurate records of customer interactions and transactions.
- Educated customers on financial products and services offered by the company.
- Collaborated with team members to improve service delivery efficiency.
- Utilized customer relationship management software to track service requests.
- Provided timely responses to customer emails and phone calls.
- Handled sensitive information in compliance with privacy regulations and company policies.
- Analyzed customer feedback to identify areas for improvement in service delivery processes.
Health and Beauty Team Associate
Walmart
Geneva, Alabama
12.2023 - 02.2025
- Assisted customers with product inquiries and provided exceptional service.
- Maintained stock levels and organized merchandise on shelves efficiently.
- Collaborated with team members to ensure smooth store operations.
- Implemented loss prevention strategies to minimize shrinkage risks.
- Trained new associates on store policies and customer service standards.
- Monitored inventory levels and reported discrepancies to management.
- Participated in team meetings to discuss sales strategies and promotions.
- Provided customer service to clients, including resolving complaints and answering inquiries.
Education
Geneva High School
Geneva, AlabamaSkills
- Inventory management
- Customer assistance
- Product merchandising
- Sales promotion
- Safety compliance
- Customer relationship management
- Problem solving
- Team collaboration
- Effective communication
- Time management
- Attention to detail
- Training new associates
- Conflict resolution
- Medication dispensing
- Pharmaceutical inventory
- Prescription processing
- Customer education
- Compliance adherence
- Health product knowledge
- Billing support
- Patient confidentiality
- Medication storage procedures
- Proper labeling
- Insurance verification
- Insurance billing
- OTC recommendations
- Drug storage procedures
- HIPAA
- Answering customer questions
- Dosage form preparation
Certification
- Pharmacy Tech License
Timeline
Grocery Clerk
Publix
11.2025 - Current
Pharmacy Technician In Training
Walgreens
08.2025 - 10.2025
Financial Customer Service Representative
Alorica
02.2025 - 08.2025
Health and Beauty Team Associate
Walmart
12.2023 - 02.2025
Geneva High School