Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taumaia Chanwong

Barstow,CA

Summary

Dynamic Shift Lieutenant at Geo Secure Services with proven expertise in incident command and team management. Successfully enhanced operational effectiveness through innovative problem-solving and meticulous attention to detail. Recognized for fostering a safe environment and promoting positive behavior among detainees, while ensuring compliance with policies and procedures.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Shift Lieutenant

Geo Secure Services
02.2019 - Current

SUMMARY: Supervise security/control activities and staff in an assigned area, which provides for maximum facility coordination in prisoner supervision and safety, in addition to the preparation of required records and reports.

Primary Duties and Responsibilities are:
• Assists in the development and implementation of policies, procedures and regulations for custody, security and/or treatment of detainees/inmates.
• Responds to major unusual occurrences. Facilitates prompt and appropriate assistance to detainees/inmates in the event of injury, illness or emotional trauma.
• Promotes an atmosphere conducive to personality and character development of detainees/inmates and staff through the encouragement of favorable behavior patterns, arrangement of physical facilities, and influencing relationships among detainees/inmates.
• Directs the work of other employees. This includes the selection, hiring, evaluating job performance, employee training/development, promoting and any disciplinary action, including termination.
• Makes assignments, reviews post orders and assures that all procedures including emergency procedures are in place and staff is trained in proper implementation.
• Reviews disciplinary matters concerning both staff and detainees.
• Reviews staff effectiveness and conducts frequent physical inspections of the facility to ensure compliance with policies and procedures.
• Gives primary guidance on situational problems; making referrals for more complex problems.
• Prepares records and reports as assigned by management. Maintains daily logs as required.
• Responsible for attaining facility goals/objectives and ensuring compliance with all rules, regulations, policies and/or procedures for security operations.
• Directs work, provides training and performs inspections of work performed by detainee/inmate staff. May provide detainee supervision and security in other areas as needed.
• Performs other duties as assigned.

  • Assisted in maintaining safety protocols and procedures during shifts.
  • Monitored team performance to ensure compliance with operational standards.
  • Supported training of new staff on equipment usage and safety measures.
  • Coordinated shift schedules to optimize staffing and resource allocation.
  • Contributed to incident reporting and documentation for safety audits.
  • Engaged in daily briefings to communicate objectives and priorities to team members.
  • Implemented innovative problem-solving strategies to address challenges faced during shifts, resulting in increased operational effectiveness.
  • Supervised daily operations to ensure compliance with safety protocols and operational standards.


Supervisor: Chief Kenny Reveteriano (760-561-6300)

Sergeant

GEO Secure Services
07.2018 - 02.2019

Summary: Responsible for all security and control related functions during duty shift per management instructions. Seeks to provide maximum facility coordination in detainee supervision and safety.

Primary Duties and Responsibilities:
- Supervises all security functions during shift as assigned by management.
- Supervises the feeding of inmates/detainees during mealtime.
- Makes routine inspections of all security equipment, doors, gates, fences, lighting systems, and other facility equipment as needed.
- Assists staff with unit counts.
- Reviews reports written by officers during shift and ensures these reports are submitted as required.
- Assures that officers receive on-the-job training and safety training as required.
- Inspects or directs work to inspection of perimeter to test alarm systems, detect safety hazards and to ensure safety rules are posted and enforced.
- Assists officers and staff with unruly inmates and other assignments as required. Investigates and reports causes of inmate/detainee disturbances.
- Responds to major unusual occurrences as trained. Facilitates prompt and appropriate assistance to detainees/inmates in the event of injury, illness or emotional trauma.
- Directs work, provides training and performs inspections of work performed by inmate/ detainee workers. Assures that inmate/detainee workers under security supervision receive safety training.
- Provides management with input into decisions concerning employee performance ratings, disciplinary actions, and job assignments.
- Promotes an atmosphere conducive to personality and character development of detainees/ inmates and staff through the encouragement of favorable behavior patterns, arrangement of physical facilities, and influencing relationships among detainees/inmates.
- Assists in review of staff effectiveness by conducting frequent physical inspections of the facility to ensure compliance with policies and procedures.
- Performs other duties as assigned.

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.


Supervisor: Chief Kenny Reveteriano (760-561-6300)


Officer

GEO Secure Services
04.2015 - 07.2018

Maintain custody, care and control of detainees, monitor detainee activities and enforce Policies and Procedures. Supervise detainees in living quarters, in various activities (Visitation, Medical, Yard, religious services and others) to assure their continuous safety and secure custody. Instruct and supervise detainees in carrying out sanitation duties to ensure a continuous clean and sanitary appearance of the total facility but especially the various living areas. Observe detainee behavior and act on noted violations of established institution rules and regulations by writing incident reports and disciplinary action documents describing the facts of a violation. Search living areas and other assigned locations. Communicate with detainees to give instructions and listen to their expressions of complaint or problem identification and act on those within Officer control or refer problems/complaints to appropriate other departments (supervisors). Provide appropriate counseling or feedback after carefully listening to articulated problems. Using training provided, Observe for signs of suicidal tendencies and immediately report and such observations. Accept, review and resolve verbal detainee grievances informally if possible. Maintain security of all keys and equipment assigned an relinquish custody of such keys and equipment as prescribed by policy and procedure. Count detainees at prescribed count times according to Policy and Procedures and Record an report count results. Read and understand policy, procedure and Post Orders for all posts. Check all persons entering departing or moving in the facility to determine that they are authorized to enter and/or depart. Maintain safety of assigned work area by checking all equipment. Respond to calls for assistance at the site of fights and other disturbances. Control or remove physically combative detainees from living areas or other sites within facility. Respond to escape emergencies. Respond to fire, hostage and natural disaster emergencies/drills. Responsible for maintaining and updating the logs, forms for the assigned post.


  • Conducted regular inspections of facilities to identify security vulnerabilities and prevent incidents.
  • Supervised inmate activities, ensuring compliance with regulations and maintaining safety protocols.
  • Trained new staff on operational procedures, emergency response, and conflict resolution techniques.
  • Implemented de-escalation strategies to manage inmate behavior and reduce incidents of violence.
  • Participated in ongoing training programs to stay updated on best practices in correctional facility management.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures


Supervisor: Chief Kenny Reveteriano (760-561-6300)

Education

Criminal Justice

Barstow Community College
Barstow, CA
05-2015

Skills

  • Incident command
  • Situational awareness
  • Team management
  • Community engagement
  • Policy enforcement
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Excellent communication
  • Reliability
  • Team leadership

Certification

  • CFR - Certified First Responder
  • CERT

Timeline

Shift Lieutenant

Geo Secure Services
02.2019 - Current

Sergeant

GEO Secure Services
07.2018 - 02.2019

Officer

GEO Secure Services
04.2015 - 07.2018

Criminal Justice

Barstow Community College
Taumaia Chanwong