Overview
Work History
Summary
Education
Skills
Timeline
Hi, I’m

Taura Allen

Bakersfield,California

Overview

21
years of professional experience
3
years of post-secondary education

Work History

Brookfield Properties Retail
Bakersfield, California

Administrative Assistant
05.2013 - Current

Job overview

  • Supports the general manager and the operations manager by performing high-level administrative work, provide administrative support to Accounting, Specialty Leasing and Marketing
  • Organizes and maintains a filing system involving 200 plus files that have a direct impact upon the organization
  • Provide management office support for local computer software and hardware issues
  • Reports and tracks monthly earnings between tenants and corporate office
  • Engages walk-in customers, providing exceptional customer service in-person and addressing their needs in the moment

MP Environmental Services, Inc.
Bakersfield, California

Permit Clerk
03.2011 - 04.2012

Job overview

  • Completed data entry for fuel charges in Insight, managing customer relationships and financial updates for 40 employees
  • Maintained hazardous material waste permits and kept these currents permit by completing the state’s application process
  • Collected route sheets from drivers leading to efficiency in deliveries and a high-level system of tracking business and outcomes

Automobile Club of Southern California
Bakersfield, California

DMV Specialist / Travel Agent and Specialist
03.2004 - 10.2010

Job overview

  • Assisted members with their DMV transactions, processing renewals, title transfers (in and out of state)
  • Supported travel agents in assembling travel files, tracking commission receipts, handling finances, and maintaining the inventory of travel-related brochures and literature
  • I explained resources and services offered by the Auto Club to customers, acting as a subject matter expert

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Education

Southern New Hampshire University
Hooksett, NH

Bachelor of Arts from General Studies/with Minor in Human Services
03.2015 - 09.2017

University Overview

Skills

  • Letter preparation
  • Research
  • Memo preparation
  • Scheduling
  • Mail handling
  • Check processing
  • Filing
  • Records retrieval
  • Reception oversight
  • Computer skills
  • Administrative operations
  • Tech-Savvy
  • Document preparation
  • Scheduling and calendar management
  • Internal communications
  • Multitasking and prioritization
  • Filing and data archiving
  • Problem-solving
  • Schedule management
  • Phone call answering
  • Office supply management
  • Records administration
  • Microsoft Excel
  • Multi-line telephone systems
  • 10-key proficiency
  • Customer service
  • Microsoft outlook
  • Typing 45 wpm
  • Excel spreadsheets
  • Travel administration

Timeline

Southern New Hampshire University
Bachelor of Arts from General Studies/with Minor in Human Services
03.2015 - 09.2017
Administrative Assistant
Brookfield Properties Retail
05.2013 - Current
Permit Clerk
MP Environmental Services, Inc.
03.2011 - 04.2012
DMV Specialist / Travel Agent and Specialist
Automobile Club of Southern California
03.2004 - 10.2010
Taura Allen