Taurean Smith
Houston,TX
Summary
Meticulous Office Services Coordinator with expertise in properly routing and directing calls, retrieving and tracking files and maintaining database systems. Proficient in office machine operations, including photocopiers, scanners and voicemail systems. Accustomed to handling sensitive, confidential records and properly coding documents. Seasoned office professional adept at enhancing business operations with organized support. Familiar with recordkeeping, documentation and purchasing needs. Excellent communication, time management and multitasking skills.
Overview
21
21
years of professional experience
Work History
Office Services Coordinator
Diamond Offshore
05.2023 - Current
- Reviewed files and records to obtain information to respond to customer and client requests.
- Coordinated equipment, supplies and schedules for office functions.
- Provided administrative support for diverse business requirements.
- Maintained current digital and physical filing systems.
- Upheld strong vendor relations and sourced new vendors for specific needs.
- Distributed incoming mail from shipments, couriers and postal delivery to more than 15 departments within the organization.
- Set up meetings, arranged travel and prepared materials.
- Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
- Reported to senior management on organizational performance and progress toward goals.
- Controlled finances to lower costs and keep business operating within budget.
- Improved office efficiency by streamlining processes and implementing organizational systems.
- Coordinated scheduling for conference rooms, ensuring smooth operation of daily meetings and events.
- Assisted with onboarding new employees, providing training in office procedures and software programs.
- Managed inventory of office supplies, negotiating contracts with vendors to secure cost-effective pricing.
Security Team Lead
Diamond Offshore
01.2017 - 05.2023
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Developed improved training methods with focus on public safety and officer awareness.
- Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
- Supervised team of 10 security personnel during shift.
- Oversaw team of up to 10 security officers and managed administrative duties, including scheduling and performance evaluations.
- Analyzed and investigated all incidents alongside functional management and security supervisors.
- Drafted security operating procedures and training materials for human resources department.
- Monitored property and investigated any areas of suspicion.
- Recorded incident reports with detailed accounts of occurrences.
- Supervised grounds, employee entrances and exits and security officers on duty.
- Screened vendors and contractors before granting access to restricted areas within building.
Site Supervisor
Westex Security
05.2012 - 01.2017
- Oversaw entire building turnover process, enhancing communication between all construction management to facilitate smooth completion.
- Evaluated team member strengths and assigned tasks based upon expertise and background.
- Developed work schedules for all team members to maximize shift coverage.
- Identified and implemented strategic plans based on accurate readings of specifications and solid collaboration with project leadership.
- Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Managed safety and security of location to prevent intrusion, criminal activity, vandalism and injuries to workers.
Security Guard
Imperial Security
12.2010 - 05.2012
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
- Guided periodic property safety inspections and oversaw remedial action for potential hazards.
- Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Reported irregularities such as fire and safety hazards to maintenance.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Interacted assertively but non-confrontationally with all levels of personnel and general public.
- Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
Sergeant
IAH Secure Adult Facility
05.2009 - 12.2010
- Delivered staff training on combat readiness strategies while working to enhance morale and support overall welfare.
- Led shift briefings to inform officers of important considerations such as properties to check and individuals of note in local areas.
- Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
- Directed day-to-day logistical operations for 30 employees.
- Boosted staff productivity and performance by coordinating and standardizing disciplinary and motivational approaches.
- Monitored and managed tactical communications to control information and focus resources.
- Audited inventory of safety equipment and weapons for mission security compliance.
- Developed, implemented and controlled emergency response training, drills and overall plans.
- Inspected and assessed weapons and vehicles on a daily basis to detect maintenance needs.
- Monitored alarms and security cameras and responded to issues.
Manager
Exxon Mobil On The Run
01.2005 - 04.2009
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
- Reduced financial discrepancies 70% by monitoring monetary transactions, including credit card sales and deposits.
- Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
- Monitored security and handled incidents calmly.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Events Coordinator
Boys & Girls Club of Deep East Texas
01.2004 - 01.2005
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
- Delivered smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up.
- Coordinated schedules and timelines for all events.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Day Laborer/ Heavy Equipment Operator
Merdian & Co. Inc
01.2003 - 01.2004
- Updated logs and reported on job progress.
- Loaded, unloaded and moved material to and from storage and production areas.
- Used radios and hand signals to coordinate communication between equipment operators and ground workers.
- Observed site safety rules to maximize protections for team members and equipment.
Education
Bachelor of Science - Occupational Health And Safety/Business Admin
Columbia Southern University
Orange Beach, AL05.2025
TCLESOE Basic Jailers License - Criminal Justice
Angelina College
Lufkin, TX02.2010
High School Diploma -
Livingston High School
Livingston, TX06.2001
Skills
- Documentation skills
- Project assistance
- Facilities Management
- Security team management
- Access systems and patrol
- Skilled public speaker
- Incipient Fire Safety training
- Safety and security regulations
- Emergency Management
- AED Training
- File and records management
- Relationship building and management
- Security personnel training
- Security officer development
- Daily incident reporting
- CCTV Monitoring
- Windows XP proficiency
- Records Management
- File Management
- Written Communication
- Mailing and Shipping Oversight
- Office Supplies and Inventory
- Customer Relations
- Account Reconciliation
- Meeting Support
- Departmental Support
- Mail Handling
- Client Correspondence
- Office Meetings
- Telephone Inquiries
- Special Requirements
- Data Communications
- Revenue Tracking
- Calendar Management
- Office Management Software
- Microsoft Office
- Budgeting
- Scheduling
Additional Information
- Special Emergency Response Team (SERT) , IAH Honor Guard TCLEOSE Firearms Certified Transportation Worker Identification Credential (TWIC) Cardholder Private Security License Red Cross CPR Certified Oleoresin Capsicum (Pepper Spray) Certified by the State of Texas, Awards received 1998 Celebration of Excellence in Education ( Handwritten letter and medal from then Governor George W. Bush) 1997-2001 Academic Excellence (Eight semesters with “A” average in all classes 2000 Who’s Who Among American High School Students Student Council Elect 2001 Elected Captain Of Varsity Basketball Team Graduated Top 10% of Senior Class Green/White Scholarship Recipient
Timeline
Office Services Coordinator
Diamond Offshore
05.2023 - Current
Security Team Lead
Diamond Offshore
01.2017 - 05.2023
Site Supervisor
Westex Security
05.2012 - 01.2017
Security Guard
Imperial Security
12.2010 - 05.2012
Sergeant
IAH Secure Adult Facility
05.2009 - 12.2010
Manager
Exxon Mobil On The Run
01.2005 - 04.2009
Events Coordinator
Boys & Girls Club of Deep East Texas
01.2004 - 01.2005
Day Laborer/ Heavy Equipment Operator
Merdian & Co. Inc
01.2003 - 01.2004
Bachelor of Science - Occupational Health And Safety/Business Admin
Columbia Southern University
TCLESOE Basic Jailers License - Criminal Justice
Angelina College
High School Diploma -
Livingston High School
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