Dynamic Customer Experience Manager at The Home Depot with strong interpersonal skills and a proven track record in enhancing customer satisfaction and employee productivity. Adept at building client relationships and driving team collaboration, I excel in resolving issues swiftly while fostering a positive environment. Experienced in construction, demonstrating adaptability and attention to detail.
Experience working with a small construction team.
Responsibilities included gutting, cleaning, drywall demolition, drywall installation, roof framing, bricklaying, insulation installation, wall priming, and general contracting.
Experience working as an assistant coach for athletes of various ages.
Responsibilities included teaching soccer drills, maneuvers, and sports safety. Supervising practices and contests, prioritizing safety, enforcing discipline both on and off the field, and exhibiting effective communication skills with 5 -11 year-olds. Additionally, supervised travel for games and encouraged sportsmanship.
Over the course of 5 years with this establishment, I have developed significantly as a leader and true driver of the Home Depot culture. I had the honor of attending HDU at our store support center, where I was extremely proud to receive the "Values-Based Leader' award for my class. I have experience as both closing and opening manager, and pride myself on driving a culture of togetherness and teamwork throughout the entire store. I have personally trained more than 15 associates to operate various types of lift equipment, prioritizing associate development and growth. I can also proudly say I have received 42 Homer Awards over the course of 5 years.