Taurice Dickerson
Pontiac,MI
Summary
Results-driven Healthcare Operations Leader with 8 years of experience in supervising teams and managing administrative and claims operations in complex healthcare settings. Expertise in overseeing workflows and ensuring cost-effective performance in alignment with corporate standards. Proficient in FACETS, with working knowledge of MACESS and Portico systems.
Overview
9
9
years of professional experience
Work History
Oncology Operations Coordinator
McLaren Health Care
Flint, MI
12.2025 - Current
- Coordinated administrative and operational workflows for 3 medical oncology providers in high-volume department to enhance patient care delivery.
- Liaised between physicians, nursing staff, hospital departments, and external facilities to effectively resolve workflow issues.
- Analyze and verify insurance eligibility, referrals, authorizations, and Medicare compliance (MSP/ABN) to ensure billing accuracy and audit readiness.
- Generated daily operational and scheduling reports to inform provider productivity and facilitate departmental decision-making.
Supervisor
S.A.F.E. Management
07.2017 - Current
- Supervised 20–30 staff members, ensuring effective scheduling, recruitment, and performance accountability.
- Supervised daily operations and ensured compliance with safety regulations.
- Coordinated scheduling and assignments for team members.
- Trained staff on best practices and operational procedures.
- Planned and coordinated operational initiatives to meet organizational standards.
Coding Business Analyst
Centene
04.2020 - 08.2024
- Conducted User Acceptance Testing (UAT) and collaborated with cross-functional teams to implement system enhancements, ensuring alignment with user requirements.
- Collaborated with stakeholders to gather requirements for new system implementations.
- Analyzed business processes to identify areas for improvement and efficiency.
- Facilitated workshops to elicit feedback and ensure alignment on project goals.
- Analyzed claims and payment integrity data using FACETS, generating operational reports that enhanced compliance and performance.
Education
Associate of Science - Healthcare Administration
Eastern Michigan University
Ypsilanti, MISkills
- Provider Enrollment
- Healthcare Claims
- Revenue Cycle
- Regulatory Compliance
- HIPAA
- CMS
- FACETS
- MACESS
- Portico
- Operational Reporting
- Project Coordination
- Operational Planning
- Vendor Management
- Multi-Initiative Management
- Staff Supervision
- Team Leadership
Work Preference
Salary Range
$75000/yr - $300000/yrTimeline
Oncology Operations Coordinator
McLaren Health Care
12.2025 - Current
Coding Business Analyst
Centene
04.2020 - 08.2024
Supervisor
S.A.F.E. Management
07.2017 - Current
Associate of Science - Healthcare Administration
Eastern Michigan University