Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tausief Shaikh

Summary

Experienced Professional Specializing in Debt Consolidation, Sales, and Auditing | Post-Graduate Diploma in Hospitality with Expertise in Quantitative Analysis, Project Management, Revenue Optimization, Sustainability, and New Venture Creation

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Counsellor

Consolidated Credit Counseling Services of Canada Inc
04.2023 - Current
  • Review monthly income and expense reports
  • Monitor the status and progress of debt relief options and filings
  • Communicating with debtors, creditors, and other third parties
  • Preparing, processing, and collecting required documentation
  • Reviewing applications and inputting data into our computer system.

Night Auditor

Novotel
06.2022 - 04.2023
  • Conduct nightly audits of daily financial transactions to ensure accuracy and completeness
  • Verify and balance guest accounts, charges, and payments
  • Process and reconcile all hotel accounting and financial information
  • Prepare daily reports summarizing hotel operations and financial transactions Respond to guest inquiries promptly and professionally and resolve any issues or complaints promptly and professionally
  • Communicate effectively with the hotel staff to ensure smooth shift transitions
  • Perform any other duties as assigned by the management.

Barista

Tim Hortons
10.2021 - 06.2022
  • Greet the guests and take their orders, respectively
  • Preparing coffee, tea, and specialty beverages
  • Sanitizing the equipment, service, and seating area
  • Receiving and stocking the supplies
  • Responsible for handling the food with safety measures.

Customer service executive

Capita
06.2021 - 08.2021
  • Addressed customer needs, queries, and issues promptly
  • Provide the customer with a detailed orientation of the product
  • Built and maintained rapport and customer relationship with professionalism
  • Evaluate the problem faced by the customer and give them a suitable resolution.

Sales Marketing Coordinator

Staff End Services Private Limited
02.2021 - 06.2021
  • Create a thorough business development strategy to enter new markets and sectors
  • Use industry expertise to spot emerging trends for expanding recruitment services
  • Keep precise records of client interactions, leads, and sales in the CRM system
  • Oversee the complete sales process from lead generation to closing deals, with consistent follow-ups
  • Share routine reports on sales, pipeline progress, and market insights with management
  • Establish reliable relationships with clients and stakeholders, prioritizing trust and sustainability.

Sales Coordinator

A2Tech Job Consultants Private Limited
01.2020 - 10.2020
  • Engaged in the complete Sales Cycle, from prospect identification to solution pitching
  • Contacting potential clients through different channels
  • Identifying and targeting clients from various industries for staffing services
  • Arranging meetings to comprehend recruitment needs and challenges
  • Participating in contract finalization and agreement processes
  • Collaborating with the recruitment lead and team to fulfill hiring requirements
  • Cultivating enduring client relationships and offering recruitment strategy advice.

Intern

Hyatt Regency
06.2018 - 11.2018

Food & Beverage Department


  • Taking customer orders on POS, delivering the food to the room, and maintaining and stocking the inventory
  • Assist the manager in the preparation of the room service report


Banquet department


  • Setting up the tables and the banquet hall according to the requirements of the event
  • Coordinating with the employees to ensure frictionless service
  • Winding and clearing the venue post-event and aiding in inventory


Housekeeping department


  • Maintaining/Cleaning rooms and common areas according to standard operating procedure (SOP)
  • Stacking the soiled linen and dropping it off at the laundry
  • Assisted the team leader in creating a discrepancy report.

Education

Post Graduation Diploma - Global Hospitality Operations Management

Seneca College
Toronto, ON
12.2022

Post Graduation Diploma - Global Sustainability Leadership

Seneca College
Toronto, ON
04.2022

Bachelor of Science - Hospitality Management

International Institute of Hotel Management
Pune, Maharashtra
04.2020

Skills

  • Skills - Proficiency in Microsoft Word including Microsoft Word, Microsoft PowerPoint & Microsoft Excel
  • Experienced in using Salesforce for consumer goods
  • Experience with OPERA – Hospitality Property Management System (PMS)
  • Project Management, Analytical, and Problem-Solving Skills
  • Skilled in customer communication & building rapport
  • Provided product information and resolved customer queries & issues
  • Active Listening

Certification

  • Accessibility for Ontarian with Disabilities Certificate
  • Google Analytics Certificate
  • Social Marketing Certification
  • Worker Health & Training Certificate
  • Sexual Violence Policy Training Certificate

Languages

English
Hindi
Marathi

Timeline

Assistant Counsellor

Consolidated Credit Counseling Services of Canada Inc
04.2023 - Current

Night Auditor

Novotel
06.2022 - 04.2023

Barista

Tim Hortons
10.2021 - 06.2022

Customer service executive

Capita
06.2021 - 08.2021

Sales Marketing Coordinator

Staff End Services Private Limited
02.2021 - 06.2021

Sales Coordinator

A2Tech Job Consultants Private Limited
01.2020 - 10.2020

Intern

Hyatt Regency
06.2018 - 11.2018

Post Graduation Diploma - Global Hospitality Operations Management

Seneca College

Post Graduation Diploma - Global Sustainability Leadership

Seneca College

Bachelor of Science - Hospitality Management

International Institute of Hotel Management
  • Accessibility for Ontarian with Disabilities Certificate
  • Google Analytics Certificate
  • Social Marketing Certification
  • Worker Health & Training Certificate
  • Sexual Violence Policy Training Certificate
Tausief Shaikh