Tava Sharpe
Queens,NY
Overview
19
19
years of professional experience
Work History
Picker/Packer
Amazon
Brooklyn, NY
07.2020 - 07.2022
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Contributed to warehouse efficiency by collaborating with teammates on load planning, space optimization, and material handling procedures.
- Ensured timely shipment of products by prioritizing urgent orders and coordinating with warehouse team members.
Shelf Stocker
Walmart
Queens, NY
05.2016 - 07.2019
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Unloaded arriving product stock and moved to store display areas.
- Checked and pulled defective or expired products from shelves.
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
Sales Associate
Ssp America
Queens, NY
10.2012 - 12.2015
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Receptionist
Hosanna Colonic Clinic
Brooklyn, NY
08.2007 - 04.2011
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Cashier Assistant
Toys"R"Us
Brooklyn, NY
06.2003 - 10.2006
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Worked with other associates to support cashiers and management needs.
- Cleaned and sanitized cashier workstation and scanning area.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
Education
Hempstead High School
Hempstead, NY06.2001
Skills
- Pallet Jack Operation
- Order Accuracy
- Packing Efficiency
- Warehouse Safety
- Shipping and receiving
- Loading and unloading
- Labeling and Tagging
- Workplace Cleanliness
- Maintaining equipment
- Stock replenishment
- Quick Learner
Timeline
Picker/Packer
Amazon
07.2020 - 07.2022
Shelf Stocker
Walmart
05.2016 - 07.2019
Sales Associate
Ssp America
10.2012 - 12.2015
Receptionist
Hosanna Colonic Clinic
08.2007 - 04.2011
Cashier Assistant
Toys"R"Us
06.2003 - 10.2006
Hempstead High School