Tavares Carter
Powder Springs,GA
Summary
Organized individual with extensive decision making and task prioritization talents. A confident Import Coordinator ensuring that all government agency regulations are followed. Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
17
17
years of professional experience
Work History
Branch Manager
Professional Freight Delivery
05.2018 - Current
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Air & Ocean Import Coordinator/ WH Operation Mgr
Hankyu Hanshin Express
02.2009 - 05.2018
- Streamlined ocean import processes by implementing efficient communication and documentation strategies.
- Enhanced customer satisfaction with timely and accurate shipment tracking updates.
- Reduced shipment delays by proactively addressing potential issues and coordinating with carriers for timely resolutions.
- Maintained compliance with international trade regulations, ensuring all documentation was accurate and up to date.
- Developed strong relationships with carriers to negotiate competitive freight rates and improve service levels.
- Tracked and cleared shipments through Custom Border Protection
- Managed warehouse operations: import and export shipments, loading and unloading of freight, and scheduling shipments.
Ocean Import Coordinator
Kuehne Nagel INC.
05.2007 - 02.2009
- Streamlined ocean import processes by implementing efficient communication and documentation strategies.
- Enhanced customer satisfaction with timely and accurate shipment tracking updates.
- Reduced shipment delays by proactively addressing potential issues and coordinating with carriers for timely resolutions.
- Maintained compliance with international trade regulations, ensuring all documentation was accurate and up to date.
- Developed strong relationships with carriers to negotiate competitive freight rates and improve service levels.
Education
Vocational - Logistics Management
Denmark Technical College
Denmark, SC05.1997
Skills
- Business Development Expertise
- Relationship Building
- Process Improvement
- Work Prioritization
- Transportation Planning
- Shipping Documentation
- Carrier Negotiations
- Invoicing and Billing
Timeline
Branch Manager
Professional Freight Delivery
05.2018 - Current
Air & Ocean Import Coordinator/ WH Operation Mgr
Hankyu Hanshin Express
02.2009 - 05.2018
Ocean Import Coordinator
Kuehne Nagel INC.
05.2007 - 02.2009
Vocational - Logistics Management
Denmark Technical College
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