TAVARIANA JOHNSON
Hamilton,US
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Massage Envy Wellness Clinic
10.2022 - Current
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously
- Provided a high level of customer service to all clients
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary
- Processed payments received from customers via cash or credit card transactions accurately and efficiently
- Maintained an organized front desk area, ensuring all forms were up to date and available for visitors
- Performed data entry and administrative duties such as filing, scanning documents, updating databases
- Handled multi-line phone system and promptly transferred calls
- Scheduled appointments for clients using office calendar system and provided updates on changes or cancellations when needed
- Updated client contact information regularly in order to keep accurate records of communications sent out
- Assisted with completion of forms or sign-in procedures.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Developed strong working relationships with team members, fostering a positive work environment.
Teacher
Childcare Network
05.2022 - 07.2023
- Monitored classroom environment closely to maintain safety standards at all times
- Engaged children in hands-on activities designed to stimulate curiosity and develop problem-solving skills
- Created safe, nurturing environment that fostered respect for all individuals
- Helped children explore world, improve motor skills, and grow vocabulary
- Created organized classroom that encouraged children to create, explore, and make decisions with confidence
- Collaborated with other teachers, administrators, and families to ensure students received quality care and instruction
- Maintained awareness and supervision of children's needs to maximize physical health and safety
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously
- Established effective communication with parents regarding student behavior and academic performance
- Worked with co-teacher to implement lesson plans from research-informed learning curriculum
- Engaged families in conversation about child's education and features and benefits of programs.
Server
Country's Barbecue
04.2021 - 10.2021
- Established menu knowledge and built rapport with customers to achieve average order sizes 10% over target
- Recommended wine pairings with dishes along with desserts to provide an exceptional experience for diners that contributed to boosting the restaurant's ratings by 21%
- Assisted coworkers in rush-hour periods by taking extra customer orders and bringing out prepared dishes
- Helped management and kitchen staff reduce idle time by 3 minutes by carrying out any dish that was ready
- Regardless of server responsible, worked to meet customer needs and ensure customer satisfaction
- Took food to tables, checked orders, cleaned up sections & around the restaurant
- Always being on time to work and dedicated to work.
Dining Room Attendant
Callaway Gardens
06.2020 - 02.2021
- The Dining Room Attendant is responsible for clearing dining tables, wiping chairs and table tops with damp cloth, replaces spoiled table linens and resets tables with silverware and glassware
- Replenishes supplies, makes coffee, and fills fruit juice dispensers, serves items to guests as instructed
- Sweeps and mops floors dining areas or complete other side work assignments.
Education
Medical Assisting -
Columbus Technical College
Columbus, GA12.2024
Associate Degree in Nursing - Nursing
Columbus Technical College
GA, US05.2025
Diploma -
Harris County High School
GA, US05.2022
Skills
- Certified in CPR and Basic Life Support
- Certified In Microsoft Office Programs
- Team Collaboration
- Office Management
- Customer Service
- Time Management
- Scheduling Management
- Medical Terminology
- HIPAA Compliance
- Payment Collection
- Patient Registration
- Patient Scheduling
- HIPAA Guidelines
- Front Desk Operations
Certification
- Basic Life Support
- CPR Certification
References
References available upon request
Timeline
Front Desk Receptionist
Massage Envy Wellness Clinic
10.2022 - Current
Teacher
Childcare Network
05.2022 - 07.2023
Server
Country's Barbecue
04.2021 - 10.2021
Dining Room Attendant
Callaway Gardens
06.2020 - 02.2021
Medical Assisting -
Columbus Technical College
Associate Degree in Nursing - Nursing
Columbus Technical College
Diploma -
Harris County High School
- Basic Life Support
- CPR Certification
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