Tavariana Johnson
Hamilton,GA
Summary
Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files, works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Wellness Clinic
10.2022 - 07.2024
- Greeted and welcomed visitors in professional manner while managing multiple tasks simultaneously
- Provided high level of customer service to all clients
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary
- Processed payments received from customers via cash or credit card transactions accurately and efficiently
- Maintained organized front desk area, ensuring all forms were up to date and available for visitors
- Performed data entry and administrative duties such as filing, scanning documents, updating databases
- Handled multi-line phone system and promptly transferred calls
- Scheduled appointments for clients using office calendar system and provided updates on changes or cancellations when needed
- Updated client contact information regularly in order to keep accurate records of communications sent out
- Assisted with completion of forms or sign-in procedures
- Enhanced customer satisfaction by providing efficient and professional front desk services
- Increased guest retention by maintaining welcoming and organized reception area
- Developed strong working relationships with team members, fostering positive work environment
- Track "No show" appointments
Teacher
Childcare Network
05.2022 - 07.2023
- Monitored classroom environment closely to maintain safety standards at all times
- Engaged children in hands-on activities designed to stimulate curiosity and develop problem-solving skills
- Created safe, nurturing environment that fostered respect for all individuals
- Helped children explore world, improve motor skills, and grow vocabulary
- Created organized classroom that encouraged children to create, explore, and make decisions with confidence
- Collaborated with other teachers, administrators, and families to ensure students received quality care and instruction
- Maintained awareness and supervision of children's needs to maximize physical health and safety
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously
- Established effective communication with parents regarding student behavior and academic performance
- Worked with co-teacher to implement lesson plans from research-informed learning curriculum
- Engaged families in conversation about child's education and features and benefits of programs
Server
Country's Barbecue
04.2021 - 10.2021
- Established menu knowledge and built rapport with customers to achieve average order sizes 10% over target
- Recommended wine pairings with dishes along with desserts to provide an exceptional experience for diners that contributed to boosting the restaurant's ratings by 21%
- Assisted coworkers in rush-hour periods by taking extra customer orders and bringing out prepared dishes
- Helped management and kitchen staff reduce idle time by 3 minutes by carrying out any dish that was ready
- Regardless of server responsible, worked to meet customer needs and ensure customer satisfaction
- Took food to tables, checked orders, cleaned up sections & around the restaurant
- Always being on time to work and dedicated to work
Dining Room Attendant
Callaway Gardens
06.2020 - 02.2021
- The Dining Room Attendant is responsible for clearing dining tables, wiping chairs and table tops with damp cloth, replaces spoiled table linens and resets tables with silverware and glassware
- Replenishes supplies, makes coffee, and fills fruit juice dispensers, serves items to guests as instructed
- Sweeps and mops floors dining areas or complete other side work assignments
Education
Associate Degree in Nursing - Nursing
Columbus Technical College
Columbus, GA05.2025
Medical Office
Columbus Technical College
Columbus, GA12.2024
Diploma -
Harris County High School
Hamilton, GA05.2022
Skills
- Medical Office Certification
- Certified in CPR and Basic Life Support
- Certified in Microsoft Office Programs
- Team Collaboration
- Office Management
- Customer Service
- Time Management
- Scheduling Management
- Medical Terminology
- HIPAA Compliance
- Payment Collection
- Patient Registration
- Patient Scheduling
- HIPAA Guidelines
Certification
- Basic Life Support
- CPR Certification
Timeline
Front Desk Receptionist
Wellness Clinic
10.2022 - 07.2024
Teacher
Childcare Network
05.2022 - 07.2023
Server
Country's Barbecue
04.2021 - 10.2021
Dining Room Attendant
Callaway Gardens
06.2020 - 02.2021
Associate Degree in Nursing - Nursing
Columbus Technical College
Medical Office
Columbus Technical College
Diploma -
Harris County High School
Similar Profiles
Amy WangAmy Wang
Acupuncturist at Wellness ClinicAcupuncturist at Wellness Clinic
DR POOJA MOLIYADR POOJA MOLIYA
Dermatologist at SKINLOGICS SKIN CLINIC AND DELHI WELLNESS CLINICDermatologist at SKINLOGICS SKIN CLINIC AND DELHI WELLNESS CLINIC
Maranda RichardsonMaranda Richardson
CMA at Family Wellness ClinicCMA at Family Wellness Clinic
Tavariana JohnsonTavariana Johnson
Sales Associate at City GearSales Associate at City Gear
Shelly MertzShelly Mertz
Specialist, MaaS Implementation at Medical Information Technology Inc. MEDITECHSpecialist, MaaS Implementation at Medical Information Technology Inc. MEDITECH