Tavaris Smalls
Austell,Georgia
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
3
3
years of professional experience
Work History
Associate
HD Supply Facilities Maintenance
11.2023 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Performed general housekeeping and cleaning tasks.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Checked packages and merchandise for damage and notified vendors.
Associate
GXO-Google
03.2023 - 12.2023
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Analyzed customer data to identify trends and anticipate customer needs.
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
Sales Associate
Tidal Wave
12.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Associate
RaceTrac
01.2022 - 11.2022
- Provided product price information to customers.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Associate
Bojangles' Restaurants
11.2020 - 08.2021
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
Education
High School Diploma -
Lithia Springs Comprehensive High School
Lithia Springs, GA05.2022
Skills
- Program Support
- Data Entry
- Cash Handling
- Management Support
- Customer Service
- Complaint Resolution
- Payment Processing
- Customer Relationship Management
Timeline
Associate
HD Supply Facilities Maintenance
11.2023 - Current
Associate
GXO-Google
03.2023 - 12.2023
Sales Associate
Tidal Wave
12.2022 - 04.2023
Associate
RaceTrac
01.2022 - 11.2022
Associate
Bojangles' Restaurants
11.2020 - 08.2021
High School Diploma -
Lithia Springs Comprehensive High School
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