Tavaryl Walls

I handled customer accounts, that were flagged and isolated because of their experience, or experiences that were negative. And where the customer was calling or emailing to cancel their account. My job was to convince, and encourage the customer to stay with the company through better communication, as well as empathy. Customer retention was the primary goal.

• Was a personal delivery driver for in there peak seasons.

• Delivered packages seasonably.

• Located and found investment property to acquire for the company's portfolio.
• Driving was big part of the job because of I had to deliver material to contractors and stabilize the property after it was acquired and assigned.
• Handled clients, contractors and tenant issues through customer service calls and emails.

• Customer experience related questions was a big focus of this job. I was a site manager and delegated duties to subordinates, to handle customer related inquiries on site.
• Company Overview: Worked for the largest independent marketing agency in the country.
• I was responsible for driving to various venues and events to market America's most recognized brands.
• From Coca Cola, Pepsi, Walmart and all in between, I'd be responsible for driving to national and local events to set up promotional displays, and to deliver products to the venues, to promote new campaigns and promotional events.
• Worked for the largest independent marketing agency in the country.