Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tavasha Davis

Hollywood,FL

Summary

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.

Overview

6
6
years of professional experience

Work History

Service Delivery Partner, HR Operations

GoBrands Inc.
12.2020 - Current
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Boosted customer satisfaction ratings by enabling staff to implement speedy resolutions for diverse issues through robust internal knowledgebase and industry-leading training.
  • Leveraged cost-effective digital systems to manage payroll and benefit programs.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Restaurant Waitress

Waffle House
12.2019 - 08.2020
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Completed credit payments via card processing systems.

Sales Associate

Marshalls & HomeGoods
06.2017 - 09.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Solved customer challenges by offering relevant products and services.
  • Achieved perfect attendance and on-time record.

Customer Service Representative

Inktel Contact Center Solutions
10.2016 - 05.2018
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.

Education

GED -

D.A. Dorsey Technical College
Miami, FL
06.2016

Skills

  • Error Logging
  • Root Cause Analysis
  • Lean Six Sigma
  • Operating Budget
  • Operational Efficiency
  • Service Ticket Tracking

Timeline

Service Delivery Partner, HR Operations

GoBrands Inc.
12.2020 - Current

Restaurant Waitress

Waffle House
12.2019 - 08.2020

Sales Associate

Marshalls & HomeGoods
06.2017 - 09.2019

Customer Service Representative

Inktel Contact Center Solutions
10.2016 - 05.2018

GED -

D.A. Dorsey Technical College

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Tavasha Davis