Tavaya Martinezcuello
Oakland,CA
Summary
Motivated and dependable professional with a strong background in customer service and team collaboration. While I haven’t held a formal managerial role, I’ve closely observed and supported store managers in daily operations such as inventory tracking, staff coordination, and customer issue resolution. I’m eager to step into a leadership position where I can continue learning, take initiative, and contribute to a positive, efficient work environment. Known for my strong work ethic, adaptability, and commitment to delivering excellent service.
Overview
4
4
years of professional experience
Work History
Swim Instructor
YMCA of the East Bay
Oakland, CA
09.2024 - Current
- Maintain professional communication with parents and uphold YMCA standards
- Conducted structured swimming lessons, emphasizing safety and skill development.
- Built strong relationships with students and parents to encourage participation and confidence.
Sales Floor Associate
BevMo
San Leandro, CA
10.2023 - 10.2024
- Managed inventory stocking and shelf organization, ensuring accurate pricing and product availability.
- Provided excellent customer service by assisting customers with locating products and answering inquiries.
- Processed transactions using POS systems, maintaining efficiency during peak business hours.
Seasonal Lifeguard
Sesame Place
Chula Vista, CA
06.2023 - 08.2023
- Monitored pool areas to ensure guest safety and responded quickly to emergency situations.
- Complied with all water safety regulations and conducted routine training in rescue techniques.
Seasonal Concierge
The LOT La Jolla
San Diego, CA
05.2023 - 08.2023
- Provided customer support, scheduled reservations, and managed inquiries for guests.
- Answered phone calls and assisted with customer requests to improve service satisfaction.
Cashier & Customer Service Associate
Bed Bath & Beyond
San Diego, CA
06.2021 - 08.2022
- Processed customer transactions efficiently, including returns and exchanges.
- Assisted with store organization, stocking, and loss prevention measures.
Education
Bachelor of Arts - Business Administration
California State University - East Bay
Hayward, CA05.2025
Associate of Arts - Business Administration & Management
San Diego Mesa College
San Diego, CA05.2022
Skills
- Customer service
- Project management
- Inventory management
- Market analysis
- Sales strategies
- Data analysis
Timeline
Swim Instructor
YMCA of the East Bay
09.2024 - Current
Sales Floor Associate
BevMo
10.2023 - 10.2024
Seasonal Lifeguard
Sesame Place
06.2023 - 08.2023
Seasonal Concierge
The LOT La Jolla
05.2023 - 08.2023
Cashier & Customer Service Associate
Bed Bath & Beyond
06.2021 - 08.2022
Bachelor of Arts - Business Administration
California State University - East Bay
Associate of Arts - Business Administration & Management
San Diego Mesa College
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