TAVEA K SMITH

Dental Assistant/ Office Manager

Imagine Dental

06.2013 - 07.2025

Educated patients on proper oral hygiene techniques and habits.
Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
Helped maintain inventory levels of all dental supplies used in day-to-day operations.
Instructed patients about postoperative instructions prescribed by their dentist.
Ordered supplies necessary for daily operations of the practice.
Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
Took digital X-rays of teeth using radiographic equipment.
Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
Sterilized instruments according to established guidelines and protocols.
Conducted routine maintenance of equipment used in dentistry operations.
Maintained a neat, clean and organized environment throughout the office.
Greeted patients upon arrival at the office and escorted them to an examination room.
Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
Kept accurate records of dental treatments provided for each patient's visit.
Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Handled billing inquiries from insurance companies regarding claims submitted by the office.
Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
Fabricated temporary crowns or bridges from impressions taken by the dentist.
Educated patients on treatment procedures and post-procedure home care.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Sterilized rooms and prepped equipment and instruments for procedures daily.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.