Taven Pulliam
Springfield,VA
Summary
Compassionate and dedicated mental health professional with hands-on experience as a Clinical Technician and Home Health Aide, complemented by a strong background in customer service. Skilled in providing empathetic support to individuals facing mental health challenges, conducting assessments, and implementing care plans to promote well-being. Proficient in communication and conflict resolution, with a proven ability to build rapport and foster trusting relationships. Eager to leverage diverse experiences in a dynamic mental health setting to support clients in their journeys toward recovery and improved mental health.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinical Technician
INOVA
Falls Church, VA
07.2022 - Current
- Collaborated with healthcare professionals to develop and implement individualized treatment plans.
- Assisted in crisis management situations by employing de-escalation techniques and providing support to distressed patients.
- Assisted in the assessment and monitoring of patients' mental and emotional well-being, providing valuable data to the clinical team.
- Supported therapeutic interventions by preparing and maintaining a safe and therapeutic environment for patients.
Home Health Aide
Homewatch CareGiversInc
Fairfax, VA
06.2021 - 07.2022
- Provided personalized care and support to clients with mental health conditions, promoting their overall well-being and daily functioning.
- Assisted clients with daily living activities, fostering independence while ensuring emotional support and companionship.
- Developed trusting relationships with clients, utilizing active listening skills to provide emotional support and encouragement.
- Collaborated with family members and healthcare teams to develop and adjust individualized care plans based on client needs.
Customer Service Associate
Lowes Home Improvment
Woodbridge, VA
05.2020 - 07.2021
- Developed strong communication skills by interacting with diverse customers, addressing their concerns with empathy and understanding.
- Handled challenging situations with patience and composure, utilizing de-escalation techniques to resolve conflicts effectively.
- Trained new team members in effective communication strategies and customer care techniques, promoting a supportive work environment.
- Collaborated with team members to improve service processes, ensuring a positive and efficient customer experience.
Education
Bachelor of Arts - Psychology
George Mason University
Fairfax, VA12-2025
Associates - Social Sciences
Northern Virginia Community College
Annandale, VA12-2023
High School Diploma -
John R. Lewis
Springfield, VA06-2020
Skills
- Excellent communication and interpersonal skills
- Knowledge of mental health treatment modalities and patient care standards
- Strong observational and reporting skills
- Empathy and active listening
- Ability to work independently and as part of a team
- Experience in behavior management and crisis intervention
- Time Management
- Relationship Building
Certification
- First Aid Certified
- BLS (Basic Life Support)
- CNA (Certified Nursing Assistant)
Timeline
Clinical Technician
INOVA
07.2022 - Current
Home Health Aide
Homewatch CareGiversInc
06.2021 - 07.2022
Customer Service Associate
Lowes Home Improvment
05.2020 - 07.2021
Bachelor of Arts - Psychology
George Mason University
Associates - Social Sciences
Northern Virginia Community College
High School Diploma -
John R. Lewis
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