Tavi Sumbler
McKinney,TX
Summary
Experienced professional with versatile skill set aligned seamlessly with position requirements. Adaptable to new environments, company cultures, and work processes for smooth transitions. Person of integrity and honesty eager to be considered for opportunity. Demonstrated expertise in customer service, time management, and trend tracking, highlighting dedicated approach to delivering exceptional results. Skilled in troubleshooting problems and developing effective solutions. Strong communicator, both verbally and in writing, with proven track record of fostering positive relationships and surpassing goals. Reliable candidate ready to embrace challenges in role that demands problem-solving abilities and effective task prioritization to drive team success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Fast Food Crew Trainer
Steak N Shake
Clarksville, Tennessee
11.2014 - 02.2016
- Acquired recipe knowledge and maintained accurate food dressing.
- Rotated inventory regularly to minimize spoilage.
- Handled kitchen equipment following Steak 'n Shake's guidelines.
- Cooked multiple dishes each day to meet high customer demands promptly.
- Conducted training sessions on proper food presentation techniques.
- Trained team members in effective drive-thru order processing techniques.
Shift Manager
Cookout
Clarksville, Tennessee
01.2016 - 10.2017
- Provided rapid, affable and expert support to fulfil client requirements.
- Increased precision by thoroughly documenting and verifying orders
- Trained other employees how to correctly serve the food the way the company wanted to go
- Handled financial transactions promptly.
- Delivered instruction to employees for enhancing proficiency in drive-thru order handling.
Fast Food Manager
Krystals
Clarksville, Tennessee
10.2017 - 06.2018
- Hired and mentored exceptional service industry professionals.
- Ensured customer satisfaction by resolving food quality and service-related problems.
- Maintained adherence to strict quality and safety guidelines.
- Verified delivery contents to maintain product quality control and meet quantity requirements.
- Ensured compliance with health and fire codes through diligent monitoring of food storage, preparation, and cleaning procedures.
- Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands
- Maintained full compliance with cleanliness standards by directing team efforts in all areas of the facility.
- Worked with FOH and BOH staff to support superior service delivery
- Maintained compliance with all health code and sanitation requirements and received top-notch inspection scores
- Cultivated customer loyalty and promoted word-of-mouth referrals through quality food and best-in-class service
- Executed cash handling tasks and managed bank deposits regularly.
Food Service Supervisor
Trinity services
Clarksville, Tennessee
06.2018 - 07.2020
- Monitored industry trends to maintain competitive pricing and service offerings.
- Guided foodservice staff in understanding and adhering to company procedures.
- Executed strategies for monitoring inventory and procurement, leading to reduced expenses.
- Provided high-quality, cost-effective foods by effectively coordinating and supervising kitchen operations
- Enforced compliance with all regulatory requirements for safe food handling and sanitation
- Focused food service team with clear objectives, careful monitoring and consistent leadership
- Created nutritious meal plans to serve more than 400 inmates per day.
- Ensured availability of sizable food portions throughout the week.
Security Officer
Allied Universal Security Services
Dallas, TX
08.2020 - 01.2022
- Managed truck/trailer check-ins and check-outs using POS system.
- Guided truck drivers on trailer placement.
- Verified seal numbers and examined empty trailers to ensure they were vacant.
- Managed difficult situations with guests diplomatically.
- Ensured truck drivers departed with designated trailers.
Security Shift Supervisor
Sunstate Security
DeSoto, TX
02.2022 - 07.2023
- Ensured a high level of customer satisfaction by addressing concerns promptly and professionally.
- Managed access control systems, ensuring only authorized personnel were granted entry into sensitive areas.
- Collaborated with local law enforcement agencies to ensure seamless integration of security measures and timely response to incidents.
- Maintained a safe environment for employees and visitors through diligent patrolling and monitoring of premises.
- Strengthened relationships with key stakeholders by maintaining open and transparent communication channels.
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Completed daily work report sheets and delegated tasks to employees.
- Addressed staffing shortages effectively.
- Provided support to multiple teams during peak periods.
Food Service Supervisor
Elior North America
Carrollton, TX
08.2023 - 01.2025
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Ordered new supplies and food to maintain service levels.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Enhanced overall dining experience by attentively addressing customer concerns or complaints, taking appropriate actions to rectify issues and prevent future occurrences.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Tracked food production levels, meal counts, and supply costs.
- Maintained high-quality standards for food preparation, presentation, and taste across all menu offerings.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing food-borne illnesses.
- Enforced disciplinary actions when required.
Education
High school diploma -
Montgomery Central
Clarksville, Tennessee05.2014
Skills
- Strong communication
- Complex problem-solving
- Access control
- Schedule coordination
- Menu planning
- Schedule management
- Employee scheduling
- Fine-dining expertise
- Point of sale systems
- Facility maintenance
- Food safety management
- Kitchen operations management
- Food safety
- Inventory control
- Cash handling
- Critical thinking
- Microsoft Excel
- Food plating and presentation
- ServSafe food manager
- Timesheet organization
Certification
- Food service manager
- Serv safe
Timeline
Food Service Supervisor
Elior North America
08.2023 - 01.2025
Security Shift Supervisor
Sunstate Security
02.2022 - 07.2023
Security Officer
Allied Universal Security Services
08.2020 - 01.2022
Food Service Supervisor
Trinity services
06.2018 - 07.2020
Fast Food Manager
Krystals
10.2017 - 06.2018
Shift Manager
Cookout
01.2016 - 10.2017
Fast Food Crew Trainer
Steak N Shake
11.2014 - 02.2016
High school diploma -
Montgomery Central