Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tavia Bryant

Lubbock,TX

Summary

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

10
10
years of professional experience

Work History

Escrow Officer

Hub City Title
04.2024 - Current
  • Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
  • Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
  • Collaborated with real estate agents and lenders to expedite closing times on property sales.
  • Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to escrow transactions.
  • Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
  • Maintained strict confidentiality in handling sensitive customer information, adhering to privacy laws and best practices.
  • Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
  • Reviewed contracts thoroughly to ensure accuracy before proceeding with the escrow process.
  • Checked signatures and legal descriptions for accuracy and integrity.
  • Conducted thorough research on properties to confirm ownership, title status, and outstanding liens or encumbrances.
  • Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
  • Returned executed loan packages to lender for review and approval in accordance with lender instructions.
  • Communicated requirements and title exception information to clients.
  • Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
  • Streamlined the escrow process for a smoother client experience, managing communication between all parties involved.
  • Examined purchase and sale agreement for potential items of concern and addressed immediately.
  • Assisted in training new employees on company policies, procedures, and software systems used in the escrow process.
  • Managed real estate closing process in compliance with applicable standards and legal requirements.
  • Updated internal tracking systems regularly to maintain accurate records of active transactions for easy monitoring of progress updates by staff members.
  • Facilitated successful closings by guiding clients through the signing process and explaining complex legal terminology in layman''s terms.
  • Provided exceptional support to colleagues during peak periods or absences due to illness or vacation time.
  • Reduced turnaround time in processing final documents by efficiently coordinating with title companies, attorneys, and other stakeholders.
  • Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
  • Opened incoming orders and set up escrow files within [Number] hours of receiving purchase agreement.
  • Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
  • Coordinated efforts between buyers and sellers to achieve mutually agreeable terms during negotiations of property sales.
  • Implemented efficient workflow procedures which resulted in faster completion of escrow transactions.

Escrow Officer

Lubbock Abstract
09.2017 - 03.2024
  • Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
  • Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
  • Collaborated with real estate agents and lenders to expedite closing times on property sales.
  • Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to escrow transactions.
  • Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
  • Maintained strict confidentiality in handling sensitive customer information, adhering to privacy laws and best practices.
  • Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
  • Reviewed contracts thoroughly to ensure accuracy before proceeding with the escrow process.
  • Checked signatures and legal descriptions for accuracy and integrity.
  • Conducted thorough research on properties to confirm ownership, title status, and outstanding liens or encumbrances.
  • Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
  • Returned executed loan packages to lender for review and approval in accordance with lender instructions.
  • Communicated requirements and title exception information to clients.
  • Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
  • Streamlined the escrow process for a smoother client experience, managing communication between all parties involved.
  • Examined purchase and sale agreement for potential items of concern and addressed immediately.
  • Assisted in training new employees on company policies, procedures, and software systems used in the escrow process.
  • Managed real estate closing process in compliance with applicable standards and legal requirements.
  • Updated internal tracking systems regularly to maintain accurate records of active transactions for easy monitoring of progress updates by staff members.
  • Facilitated successful closings by guiding clients through the signing process and explaining complex legal terminology in layman''s terms.
  • Provided exceptional support to colleagues during peak periods or absences due to illness or vacation time.
  • Reduced turnaround time in processing final documents by efficiently coordinating with title companies, attorneys, and other stakeholders.
  • Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
  • Opened incoming orders and set up escrow files within [Number] hours of receiving purchase agreement.
  • Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
  • Coordinated efforts between buyers and sellers to achieve mutually agreeable terms during negotiations of property sales.
  • Implemented efficient workflow procedures which resulted in faster completion of escrow transactions.

Kohls

Sales Associate
09.2014 - 12.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

High School Diploma -

Roosevelt High School
Acuff, TX

Skills

  • Customer service-focused
  • Active Listening
  • Client Relationship Building
  • Customer Relations

Timeline

Escrow Officer

Hub City Title
04.2024 - Current

Escrow Officer

Lubbock Abstract
09.2017 - 03.2024

Kohls

Sales Associate
09.2014 - 12.2022

High School Diploma -

Roosevelt High School

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Tavia Bryant