TAVIA D. LEONARD
Sarasota,Florida
Summary
Over 20 years of experience and Knowledge in Software Development, Mechanical Engineering, Logistics, Software, Business Functional Analysis, System Testing and QA Analyst. Telecommunication IT and IT Deployment in both government and commercial systems environments. Highly organized, creative, detailed oriented, strong writing and communication skills with the ability to work on multiple assignments, and consistently meet deadlines with or without direct supervision. Work well with a team environment. My experience includes operating extensively in development, implementation, designing, and deployment for both Commercial, Government and Healthcare sectors.
Overview
32
32
years of professional experience
Work History
Sr. Business Analyst- Center of Medicare & Medicaid
Booz Allen Acquisition (Liberty IT Solutions)
10.2014 - Current
- Design Process Flows Diagrams that outlines the multiple Medicare Insurance Policies in the Marketplace.
- Create detailed functional requirements that outline the overall process of obtaining insurance offered to millions of Medicare and Medicaid recipients.
- Implement multiple web based sites to include vast array of detailed information.
Business Analyst & SQA Test Engineer (Multiple Rows) AMPLGUI Pharmacy
Booz Allen Acquisition (Liberty IT Solutions)
10.2014 - Current
- Collaborate with management and stakeholders to meet business needs.
- Establish elicitation group sessions for the purpose of drawing out new concepts.
- Generate requirements that define the Advanced Medication Platform pharmacy driven application.
- Create user stories that defines 'As Is & To Be' functional requirements.
Sr. Business Analyst - VA Data Loss Prevention (DLP) Data Cybersecurity
Booz Allen Acquisition (Liberty IT Solutions)
10.2014 - Current
- Data Loss Prevention (DLP) Cybersecurity responsible for designing, developing privacy-controlled Microsoft Sensitivity labels/tags to sensitive data sources: Email, Word doc, Excel, PowerPoint, and PDF.
- Assisted with developing manual and automatically applied labels to document sources.
- Assisted with the designing of DLP Labels that are currently visible to all VA Users in the Email drop-down Sensitivity Button (major achievement).
- Work closely with VA Stakeholders in designing tailored labels that apply to all HIPPA and NARA rulesets that can be applied on future VA Forms and data sources.
Test Manager (VA Project MCCF eBilling EHR (Electronic Health Records))
Booz Allen Acquisition (Liberty IT Solutions)
10.2014 - Current
- Worked with Clam Status Request and Response transactions. Providers submits claim status queries via direct data entry.
- Automated tested designs that are structured for automation and make the necessary determination of what segments are effective and would benefit for automation.
- Participate in developing, distributing, and coordinating in-depth end-user reviews for modified and new systems or applications. Utilizing the tools that are made available to the team to capture and compile data.
SQA Analyst (VA Project HAPE EDI Purchased Care Software Enhancements)
Booz Allen Acquisition (Liberty IT Solutions)
10.2014 - Current
- Develop, publish, and implement test plans, test scenarios and test cases based upon electronic health care claims.
- Define and tracks metrics that focus on defects densities and open defect counts.
- Ensure that testing activities allow applications to meet business requirements and systems goals, fulfill end-user requirements and identify existing or potential issues.
- Communicate test progress, test results, and other relevant information to project stakeholders and management.
Business Analyst (VA Electronic Digital Interface (EDI) Revenue)
Booz Allen Acquisition (Liberty IT Solutions)
10.2014 - Current
- This was a unique project because it had not been done before. It required that HAC EDI systems are in compliant based upon HIPAA Mandated Operating Rules for all electronic processing of PC Payment Transactions.
- Created questionnaires to address and resolve any outstanding issues the stakeholders requested.
- Timelines were created along with risk, benefits, and detailed test scenarios scripts and master test plan templates were created for all three phases.
System Program Analyst and Database Tester (6 Month Contract)
Henry Elliot Consultant (HEC)
04.2014 - 09.2014
- Gather information from multiple sources to develop program requirements necessary for creating VPS Kiosk. This tool is used to minimize the waiting time a patient should see the physician.
- Create end to end test plans based upon design development written in VistA mumps environment.
- Work extensively in the VistA environment. This includes interfacing daily with CPRS (Computerized Patient Record System) VA (Veterans Affair) Software.
Functional Business Analyst
Harris Corporation
12.2013 - 03.2014
- Worked extensively with Electronic Health Records (EHR) and Benefits Delivery System (BON) programs. In continuous efforts of making the VA records electronic and eliminate paper files.
- Define project scope and deliverables, determined life cycle activities from front-end to backend processes. Closely work with VA stakeholders to develop measurement plan; collect data; draft and finalize baseline measurement document (pre-deployment).
- Analyze pre-deployment and post-deployment performance of IT products and services developed or procured by VA (either at the regional, VISN level, or across the VHA enterprise).
QA Analyst Contractor
DELL Computers
10.2009 - 11.2013
- Worked as the liaison between the VA Project Manager and the client in establishing the criteria Alternative of Analysts (AoA) plan. This was used to determine if a COTS or GOTS product would be used to create the prototype.
- Interface with a wide variety of methods (business logical models/requirements) to determine the assessment and improvement of program complex systems process when documenting systems.
System Editor Writer – SMS Contractor
Hewlett/Packard (H/P)
01.2005 - 10.2009
- The First VA Online Help tutorial created a complex large-scale knowledge-based management system.
- Implemented unprecedented, Enrollment System Redesign application. It was the top priority initiative for the Undersecretary of Health for VA. The results were due to implementation of drastic process improvements in business requirements gathering, customer signoff process, and implementation of peer reviews.
Business/Functional Analysts (8-month subcontractor)
Price Waterhouse & Cooper (PWC)
01.2004 - 09.2004
- Company Overview: (Tampa, Florida)
- Perform benefits realization measurement analysis for incremental life cycle projects.
- Work closely with the customer by determining, identifying, and comprehending clients’ priorities, relationships, and attributes in the scope of the business need.
- Research and determine the risks, constraints, and long-term impacts that occur in a project. Apply benchmark strategies and performance measurements index.
- (Tampa, Florida)
QA and System Analyst Testing of Hardware & Software Applications Validation
AT&T Corporate Office
01.2000 - 12.2003
- Gathered data requirements from team application developers, testers, and programmers to translate and create Functional Requirement Specifications, Technical Requirements Specifications and Requirements System Design Specifications.
- Responsible for analyzing system implementation, process design, review, and kick-off meetings. Developed standards and procedures related to end-user requirement gathering processes. Numerous interviews with MCI customers were conducted to define business functions.
System Editor /Technical Writer
Computer Science Corporation (CSC)
10.1993 - 12.1999
- Assisted in the creation of over 2,000 technical instructional system development manuals, capturing operational processes, for the United States Military Branches: Marines, Army, Navy and Air Force.
Education
MCP - undefined
Camden County College
01.2002
MCSE - undefined
Camden County College
01.2002
Associates - Interior/Commercial Design
Brooks College
01.1995
Skills
- Agile Software Testing Methodologies
- Clinical Information System
- Clinical Information System Test
- Software Testing Foundation Black Box
- White Box
- Testing Techniques
- Software for 508 Compliance
- Microsoft Purview (MIP) Microsoft Information Protection
- McAfee
- Varonis
- Netskope
- Enterprise Cybersecurity Strategies
- Implementing NIST Cybersecurity
- Cybersecurity Law
- CISSP
- HTML
- Microsoft AZURE (Cloud Storage)
- SQL
- JIRA
- VistA
- Cisco ESA
- Endpoint Security
- Rights Management Protection
- Amazon CloudWatch
- CMMI
- HIPPA
- Data Loss Prevention
- Software Debugging
- Cybersecurity Infrastructure
- Unix
- Linux
Personal Information
- Citizenship: U.S. Citizen
Security Clearance
Confidential
Timeline
Sr. Business Analyst- Center of Medicare & Medicaid
Booz Allen Acquisition (Liberty IT Solutions)
10.2014 - Current
Business Analyst & SQA Test Engineer (Multiple Rows) AMPLGUI Pharmacy
Booz Allen Acquisition (Liberty IT Solutions)
10.2014 - Current
Sr. Business Analyst - VA Data Loss Prevention (DLP) Data Cybersecurity
Booz Allen Acquisition (Liberty IT Solutions)
10.2014 - Current
Test Manager (VA Project MCCF eBilling EHR (Electronic Health Records))
Booz Allen Acquisition (Liberty IT Solutions)
10.2014 - Current
SQA Analyst (VA Project HAPE EDI Purchased Care Software Enhancements)
Booz Allen Acquisition (Liberty IT Solutions)
10.2014 - Current
Business Analyst (VA Electronic Digital Interface (EDI) Revenue)
Booz Allen Acquisition (Liberty IT Solutions)
10.2014 - Current
System Program Analyst and Database Tester (6 Month Contract)
Henry Elliot Consultant (HEC)
04.2014 - 09.2014
Functional Business Analyst
Harris Corporation
12.2013 - 03.2014
QA Analyst Contractor
DELL Computers
10.2009 - 11.2013
System Editor Writer – SMS Contractor
Hewlett/Packard (H/P)
01.2005 - 10.2009
Business/Functional Analysts (8-month subcontractor)
Price Waterhouse & Cooper (PWC)
01.2004 - 09.2004
QA and System Analyst Testing of Hardware & Software Applications Validation
AT&T Corporate Office
01.2000 - 12.2003
System Editor /Technical Writer
Computer Science Corporation (CSC)
10.1993 - 12.1999
MCP - undefined
Camden County College
MCSE - undefined
Camden County College
Associates - Interior/Commercial Design
Brooks College
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