TAVIAN BOLTON
Astoria,NY
Summary
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
4
4
years of professional experience
Work History
Shipping/Receiving Associate
First Team Staffing Agency
09.2021 - 02.2024
- Received freight and convey shipments from shipping/receiving platform to backroom
- Prepared merchandise for shipping to the distribution center
- Performed other duties assigned by manager from time to time
Overnight Receiving Associate
Burlington Stores, Inc
10.2020 - 04.2021
- Received freight and convey shipments from shipping/receiving platform to backroom
- Stocked, organized, and presented to new merchandise on the sales floor
- Processed, ticket, store, moved, and displayed merchandise
- Performed other duties assigned by manager from time to time
Activity Specialist
A Divine Destiny Dance Project
12.2019 - 09.2020
- Adhered to A Divine Destiny Dance Project policy, procedures, and professional codes of ethics
- Ensured that all documents/reports were submitted in a timely manner
- Maintained the cleanliness of the dance facility
- Maintained inventory, care, and maintenance of supplies and dance equipment
Sales Associate
Game Stop
11.2019 - 12.2019
- Advertised promotion specials, such as offers and awareness of store loyalty programs
- Suggested products to increase customers' options and enhance their shopping experience
- Accepted and processed accounts payable and receivable transactions
- Maintained in stock accountability and create presentable displays according to assigned areas to increase productivity
Education
High School Diploma -
Voyagers Preparatory HS
06.2019
Skills
- Ability to work in a fast pace atmosphere
- Computer proficiency
- In-store support
- Call escalation
- Data entry
- Develop productive relationships
- Excellent customer service
- Interpersonal skills
- Communication skills
- Organizational skills
- Receiving support
- Dispute resolution
References
Furnished upon request
References
References available upon request.
Timeline
Shipping/Receiving Associate
First Team Staffing Agency
09.2021 - 02.2024
Overnight Receiving Associate
Burlington Stores, Inc
10.2020 - 04.2021
Activity Specialist
A Divine Destiny Dance Project
12.2019 - 09.2020
Sales Associate
Game Stop
11.2019 - 12.2019
High School Diploma -
Voyagers Preparatory HS