Tavian Carnahan
Des Moines,IA
Overview
8
8
years of professional experience
Work History
Sales Associate
Scooters
06.2024 - 10.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Mover
You First Moving
02.2023 - 09.2023
- Ensured timely completion of moving projects by effectively managing time and resources.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 200 lbs.
- Contributed to positive company reputation by providing exceptional customer service at all times.
- Consistently met deadlines for moving projects by working efficiently under pressure without sacrificing quality or safety standards.
- Assisted in the disassembly and reassembly of furniture, ensuring all items were properly protected during transport.
- Managed inventory of packing supplies, maintaining adequate stock levels to accommodate various project sizes.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a high level of safety for both clients'' possessions and team members through proper lifting techniques and equipment usage.
- Displayed strong attention to detail when handling fragile items, ensuring they arrived at their destination undamaged.
- Utilized advanced problem-solving skills to overcome unforeseen challenges during moves, such as tight spaces or difficult-to-move items.
- Maintained a clean work environment, disposing of waste materials responsibly after each move.
Sales Associate
Kum & Go
06.2022 - 08.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
In Home Health Worker
Family Members
04.2020 - 06.2022
- Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
- Assisted patient with daily living tasks, such as bathing, dressing, and grooming, promoting independence and dignity.
- Ensured patient safety by closely monitoring their health status and promptly reporting changes to healthcare professionals.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and concerns.
- Organized transportation arrangements for medical appointments or other necessary outings for homebound patients.
- Provided emotional support to patients through active listening and empathetic engagement during difficult periods in their lives.
Delivery Driver
Caseys's General Stores
12.2018 - 06.2019
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
Pizza Delivery Driver
Pizza Hut
06.2018 - 10.2018
- Helped in the kitchen
- Delivered pizzas on time
- Treated customers and employees with respect and thrived in team environment
- Operated delivery vehicles safely and efficiently.
- Immediately addressed problems with customers to promote speedy resolution.
- Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
Sales Associate
Fresh Fit Meals
06.2017 - 12.2017
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Cashier
Birdland Swimming Pool
06.2016 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Roosevelt High School
Des Moines, IASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Heavy Lifting
- Excellent people skills
- Reliable and punctual
- Money handling
- Sales expertise
Timeline
Sales Associate
Scooters
06.2024 - 10.2024
Mover
You First Moving
02.2023 - 09.2023
Sales Associate
Kum & Go
06.2022 - 08.2022
In Home Health Worker
Family Members
04.2020 - 06.2022
Delivery Driver
Caseys's General Stores
12.2018 - 06.2019
Pizza Delivery Driver
Pizza Hut
06.2018 - 10.2018
Sales Associate
Fresh Fit Meals
06.2017 - 12.2017
Cashier
Birdland Swimming Pool
06.2016 - 08.2016
High School Diploma -
Roosevelt High School