Overview
Work History
Education
Skills
Timeline
Generic

Tavian Carnahan

Des Moines,IA

Overview

8
8
years of professional experience

Work History

Sales Associate

Scooters
06.2024 - 10.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Mover

You First Moving
02.2023 - 09.2023
  • Ensured timely completion of moving projects by effectively managing time and resources.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to 200 lbs.
  • Contributed to positive company reputation by providing exceptional customer service at all times.
  • Consistently met deadlines for moving projects by working efficiently under pressure without sacrificing quality or safety standards.
  • Assisted in the disassembly and reassembly of furniture, ensuring all items were properly protected during transport.
  • Managed inventory of packing supplies, maintaining adequate stock levels to accommodate various project sizes.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a high level of safety for both clients'' possessions and team members through proper lifting techniques and equipment usage.
  • Displayed strong attention to detail when handling fragile items, ensuring they arrived at their destination undamaged.
  • Utilized advanced problem-solving skills to overcome unforeseen challenges during moves, such as tight spaces or difficult-to-move items.
  • Maintained a clean work environment, disposing of waste materials responsibly after each move.

Sales Associate

Kum & Go
06.2022 - 08.2022
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.


In Home Health Worker

Family Members
04.2020 - 06.2022
  • Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
  • Assisted patient with daily living tasks, such as bathing, dressing, and grooming, promoting independence and dignity.
  • Ensured patient safety by closely monitoring their health status and promptly reporting changes to healthcare professionals.
  • Improved patient comfort by providing compassionate and attentive care, addressing individual needs and concerns.
  • Organized transportation arrangements for medical appointments or other necessary outings for homebound patients.
  • Provided emotional support to patients through active listening and empathetic engagement during difficult periods in their lives.

Delivery Driver

Caseys's General Stores
12.2018 - 06.2019
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
  • Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.


Pizza Delivery Driver

Pizza Hut
06.2018 - 10.2018
  • Helped in the kitchen
  • Delivered pizzas on time
  • Treated customers and employees with respect and thrived in team environment
  • Operated delivery vehicles safely and efficiently.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.

Sales Associate

Fresh Fit Meals
06.2017 - 12.2017
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Cashier

Birdland Swimming Pool
06.2016 - 08.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

High School Diploma -

Roosevelt High School
Des Moines, IA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Heavy Lifting
  • Excellent people skills
  • Reliable and punctual
  • Money handling
  • Sales expertise

Timeline

Sales Associate

Scooters
06.2024 - 10.2024

Mover

You First Moving
02.2023 - 09.2023

Sales Associate

Kum & Go
06.2022 - 08.2022

In Home Health Worker

Family Members
04.2020 - 06.2022

Delivery Driver

Caseys's General Stores
12.2018 - 06.2019

Pizza Delivery Driver

Pizza Hut
06.2018 - 10.2018

Sales Associate

Fresh Fit Meals
06.2017 - 12.2017

Cashier

Birdland Swimming Pool
06.2016 - 08.2016

High School Diploma -

Roosevelt High School

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Tavian Carnahan