TAVIDICA COOPER
Fontana,CA
Summary
Professional with experience in behavioral health care, prepared for this role. Skilled in patient care, crisis intervention, and therapeutic support with strong communication abilities. Focused on team collaboration and adaptability to changing needs. Reliable and results-driven, with commitment to improving patient outcomes and fostering supportive environment.
Overview
11
11
years of professional experience
Work History
Pick Packer
CuraScript SD
09.2024 - Current
- Accurately pick, pack, and ship specialty pharmaceuticals, ensuring regulatory compliance.
- Maintain inventory accuracy and high productivity.
- Adhere to strict safety and quality control measures.
- Manage temperature-sensitive medications.
Autonomous Vehicle Test Operator (AVTO)
Cruise
02.2022 - 01.2024
- Monitored and tested autonomous vehicle performance, ensuring safety compliance.
- Provided detailed feedback for system improvements.
- Collaborated with engineering teams.
Behavior Health Technician
Experience Recovery
02.2018 - 01.2021
- Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
- Completed documentation for every incident and forwarded to correct personnel for review.
Supervisor
El Pollo Loco
09.2014 - 11.2017
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Associate of Science -
Chaffey College
Rancho Cucamonga, CAHigh School Diploma -
Options For Youth Charter School
Ontario, CASkills
- Specialty Pharmacy Warehouse Operations
- Order Picking & Packing
- Handling & Shipping Temperature-Sensitive Medications
- Forklift & Warehouse Equipment Operation
- Inventory Management & Shipping/Receiving
- Problem-Solving & Troubleshooting
- Customer Support & Remote Communication
- Microsoft Office (Word, Excel, PowerPoint)
- Data Entry & Documentation
- Safety & Compliance
- Active listening
- Conflict de-escalation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Pick Packer
CuraScript SD
09.2024 - Current
Autonomous Vehicle Test Operator (AVTO)
Cruise
02.2022 - 01.2024
Behavior Health Technician
Experience Recovery
02.2018 - 01.2021
Supervisor
El Pollo Loco
09.2014 - 11.2017
Associate of Science -
Chaffey College
High School Diploma -
Options For Youth Charter School
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