Summary
Overview
Work History
Education
Skills
Clinicals
References
Timeline
Generic

Tavillcia Hyman

New Orleans,LA

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction. Dedicated to ensuring regulatory compliance and adherence to practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Infectious Disease Medical Assistant

Depaul Healthcare Center
10.2023 - Current
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

Clinical Medical Assistant

Depaul HealthCare Community Center
08.2022 - 10.2023
  • Performed preliminary physical tests to accurately record results in patient history summary
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
  • Educated patients about medications, procedures and physician's instructions
  • Processed and produced ER, OR and portable x-ray information to assist diagnosis
  • Helped residents achieve program goals and increase independence
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Patient Access Representative

Depaul HealthCare Community Center
01.2022 - 08.2022
  • Applied HIPAA privacy and security regulations while handling patient information
  • Verified demographics and insurance information to register patients in the computer system
  • Obtained necessary signatures for privacy laws and consent for treatment
  • Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations
  • Used sliding payment scale to assess fair charges for patient healthcare
  • Explained policies, procedures and services to patients
  • Received patient inquiries or complaints and directed to appropriate medical staff members
  • Facilitated communication between patients, medical and administrative staff, administrative staff and regulatory agencies.

Patient Access Representative

University Medical Center of New Orleans, UMC
02.2019 - 11.2021
  • Provided consultations for patients about rights and services
  • Communicated extensively with patients to provide assistance, support and instructions
  • Ensured quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff
  • Maintained strict patient privacy and confidential patient information, taking care to meet all HIPAA guidelines and statutes for data security
  • Also responsible for patient information intake and ensuring this information is readily available for Doctors and Nurses.

Cashier Customer Service

Aramark
02.2017 - 02.2019
  • Entered data promptly and efficiently with 80% accuracy rate
  • Accurately logged all daily shipping and receiving orders
  • Followed merchandising guidelines to present visually appealing displays
  • Scheduled inventory pickups and deliveries with vendors
  • Maintained cleanliness and presentation of the stock room and production floor
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.

Education

Blue Cliff College - Metairie
Metairie, LA

WALTER L COHEN
New Orleans, LA

Skills

  • Appointment scheduling
  • CPR
  • Compassionate caregiver
  • Immunization Administration
  • Phlebotomy Techniques
  • Specimens collection and processing
  • Patient Assessments
  • Medical Procedures
  • Laboratory Specimen Collection
  • Appointment confirmation
  • Understanding Medical Procedures
  • Critical thinking
  • People skills
  • ID verification
  • Proper Sterilization Techniques
  • Charting Expertise

Clinicals

Urgent Care Eleven, 3218 St.Claude Ave, New Orleans, LA, 70117

References

  • Amy Navas, FNP, 504-598-4813
  • Astrid Vargas,CMA, 504-357-8313
  • Deshaun Lumar,LPN, 504-301-8514
  • Keyanna Thompson, Patient Access Supervisor, 504-909-3722

Timeline

Infectious Disease Medical Assistant

Depaul Healthcare Center
10.2023 - Current

Clinical Medical Assistant

Depaul HealthCare Community Center
08.2022 - 10.2023

Patient Access Representative

Depaul HealthCare Community Center
01.2022 - 08.2022

Patient Access Representative

University Medical Center of New Orleans, UMC
02.2019 - 11.2021

Cashier Customer Service

Aramark
02.2017 - 02.2019

Blue Cliff College - Metairie

WALTER L COHEN

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